Office Manager

About Company:

• Loyal - Be a promoter and protector of the company in word and deed including social media, customer interaction, and interaction with co-workers.

• Dependable - Be punctual, show good attendance, complete goals as expected, and take pride in quality work.

• Motivated - Be eager to satisfy customers, complete job tasks, take on new challenges and processes, and show professional growth.

• Professional - Be perceived in all ways professional including speech, dress, and driving in all settings.

• Customer Priority - Be a customer activist. Our customers will always come first. Processes and feedback can always be altered, but make sure the customer is taken care of

About the Role:

The Office Manager will play a pivotal role in ensuring the smooth and efficient operation of our construction office in Crossville, TN. This position is responsible for overseeing all administrative functions, managing accounts payable, and maintaining accurate financial records using bookkeeping and QuickBooks software. The successful candidate will coordinate appointment scheduling and manage records to support project timelines and team productivity. By streamlining office processes and supporting staff needs, the Office Manager will contribute directly to the overall success and organization of the company. This role requires a proactive individual who can balance multiple tasks while maintaining a professional and organized office environment.

Minimum Qualifications:

• Proven experience in office management or administrative roles, preferably within the construction industry.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Pass Background Check and drug screening.
• Excellent communication skills, both written and verbal.

Preferred Qualifications:

• Previous experience working in a HVAC or related industry office environment.
• Familiarity with HVAC project management software/ or Service Titan
• Advanced proficiency in Microsoft Office Suite, especially Excel.
• Demonstrated ability to improve office processes and implement efficient administrative systems.

Responsibilities:

• Manage day-to-day office operations including general office duties and administration.
• Oversee accounts payable processes, ensuring timely and accurate payments.
• Maintain bookkeeping records and utilize QuickBooks for financial tracking and reporting.
• Coordinate appointment scheduling and manage calendars for project managers and staff.
• Organize and maintain company records, ensuring compliance with industry regulations and internal policies.
• Serve as the primary point of contact for office-related inquiries and vendor communications.
• Support the construction team by facilitating communication and administrative support.

Skills:

The required skills such as office management, accounts payable, and bookkeeping are essential for maintaining the financial and operational integrity of the office. QuickBooks proficiency enables accurate financial record-keeping and reporting, which supports budgeting and expense tracking. Appointment scheduling and records management skills ensure that project timelines are met and that all documentation is organized and accessible. General office administration skills facilitate smooth daily operations and effective communication among team members and external partners. Preferred skills like advanced software knowledge and process improvement capabilities enhance efficiency and contribute to a well-structured and productive office environment.