Middle Office Manager

Department:
Investments

Location:
Washington, DC

Compensation:
$165,000 - $200,000 / year

Description
Build and lead the loan-level middle office function that connects portfolio construction, capital markets, accounting, fund administration, servicing, and our repo/warehouse providers. This team ensures clean loan delivery, accurate cash flows, and smooth execution of securitizations, resecuritizations, SMAs, and whole-loan sales.

Key Responsibilities
Loan Settlement, Trade Coordination & Data Integrity

• Own daily and weekly processes tied to loan settlement eligibility, including reviewing loan lists, checking compliance/seasoning requirements, and providing clear decisions to accounting.
• Coordinate all trade files across securitizations, resecuritizations, re-lever transactions, and whole-loan sales.
• Manage reconciliation and tie-outs between Verus, internal systems, servicers, fund admin, and warehouse providers.
• Partner with the data team to ensure accurate loan data loads, refreshes, and ongoing data integrity.

Loan Ownership, Servicing & Cash Flow Reconciliation

• Oversee investor code changes and servicer updates when loans move between Verus, the funds, third parties, or securitization structures.
• Ensure remittance dates, cash movements, and fees are correctly reflected and reconciled.
• Support EPD/EPO tracking, monthly repurchase workflows, and confirm wires or adjustments with accounting.

Repo / Warehouse & Funding Support

• Oversee daily funding activities, including preparing tapes, trust receipt requests, and coordinating with warehouse counterparties.
• Manage key daily and weekly tasks such as location reconciliations, data uploads, servicing updates, and transaction request preparation.
• Provide oversight for FICO updates, SEI files, and other ad-hoc warehouse-related requests.

Resecuritization, SMAs & Special Projects

• Support loan-level reconciliations for resecuritizations, pool combinations, or calls.
• Coordinate SMA activity, ensuring unique structures and restrictions are properly documented and followed.
• Step in as the operational owner for new workflows or processes that don't have a clear home.

Controls, Reporting & Process Improvement

• Maintain a clean control environment with exception logs, reconciliations, and break resolution tracking.
• Produce periodic summaries on breaks, settlements, and operational metrics.
• Partner with technology and systems teams on automation, STP opportunities, UAT, and workflow improvements.

Team Leadership

• Build, coach, and manage a small team.
• Set expectations, oversee workload, and maintain quality standards.

Skills, Knowledge and Expertise

• Bachelor's degree in Finance, Accounting, Business, Engineering, or related field (MBA/CPA/CFA a plus).
• 7+ years in structured finance operations, middle office, securitization, or mortgage/ABS/MBS operations.
• Strong understanding of loan cash flows, servicing mechanics, and securitization structures.
• Experience with loan-level reconciliation and movement of assets across entities.
• Strong analytical skills, attention to detail, and comfort working with large datasets.
• Effective communicator with strong stakeholder-coordination skills.
• Proficiency in Excel; SQL or scripting a plus.
• Comfortable in a fast-paced, evolving environment.

Key Competencies:

• Analytical Problem-Solving:
  Quickly interprets complex loan data, identifies breaks or inconsistencies, and drives accurate resolution with minimal guidance.
• Cross-Functional Collaboration:
  Effectively partners with capital markets, accounting, servicing, data, fund admin, and warehouse providers to ensure seamless execution and shared accountability.
• Operational Rigor & Controls:
  Maintains disciplined workflows, strong documentation, clean reconciliations, and a stable control environment even in fast-moving situations.
• Data Accuracy & Integrity:
  Ensures precision in loan-level data, ownership movements, cash flows, and reporting—recognizing that small errors can have significant downstream impacts.
• Team Leadership & Development:
  Sets clear expectations, coaches a small but impactful team, and establishes a culture of ownership, responsiveness, and continuous improvement.

How This Role Demonstrates Our Values:

• Integrity:
  Maintains strong controls, accurate reporting, and consistent reliability across sensitive workflows.
• Collaboration:
  Works seamlessly with accounting, capital markets, servicing, data, fund administration, and external partners to ensure flawless execution.
• Excellence:
  Drives high standards for data quality, reconciliation, operational precision, and team performance.
• Critical Curiosity:
  Challenges processes, identifies inefficiencies, and explores automation or workflow enhancements for continuous improvement.

Benefits

• Invictus medical, dental and vision is covered at 100% for all tiers.
• We offer FSA's for healthcare, dependent care, transit and commuter costs.
• Safe harbor 401(k) match of 4%; employees need 3-months of service to be eligible to participate. No vesting after that.
• $80 per month cell phone reimbursement.
• 20 Days of PTO accrued at the beginning of the year, 10 company holidays and sick time.
• Tuition Reimbursement