Store Associate

Job description

Title: Store Associate

General Function

• Electronics Repair: Diagnose and fix phones, tablets, and other electronics.
• Battery Installation: Install batteries in various devices from gadgets to cars.
• Key Cutting & Programming: Identify and locate the appropriate key fob for customers along with cutting and programming.
• Store Operations: Help manage inventory, recycling, receiving, and delivery to maintain a smooth operation.

Automotive or cell phone repair experience is a plus. Curiosity and coachability matter more. Positive, courteous, and professional manner is a must.

Join Batteries Plus in powering America. With 700 stores, Batteries Plus is the nation's top provider of batteries, lighting, cell phone repair, and key fob solutions. Our 3-month paid training program combines hands-on and online learning to help you advance your career plus the chance to work directly with local owners to round out your skills. The Rosemead store is currently the #2 store in SoCal and #7 in California. Elevate your career and join a growing team.

Qualifications

• H.S. diploma/equivalent and 6 months prior work experience preferred
• Excellent communication skills with ability to multitask
• Strong mechanical aptitude with interest in technology, analytical problem solving skill, and ability to work small parts and tools
• Obsessed with providing exceptional customer service
• Ability to lift up to 50 lbs on an occasional basis
• Valid driver's license

Job Types: Full-time, Part-time

Pay: $ $23.00 per hour depending on experience plus performance based bonus

Essential Responsibilities

Customer Service / Sales

Greet customers, determine needs, and answer questions. Suggest sell add-on items, participate in retail store and commercial sales activities in order. Operate computer/cash register to complete sales transactions with accuracy. Answer phones, ensuring messages are relayed. Watch for loss prevention issues and advise management of any unusual activities. Demonstrate a customer-first mentality

Technical

Install batteries, perform tests and tech work. Repair cell phones, tablets, and other devices as needed. Replace screens, batteries and other components on smartphones and tablets. Cut keys and program key fob remotes.

Merchandising / Inventory

Assist in all store operations responsibilities as assigned by Store Manager or Assistant Manager. Rotate and stock inventory. Load, unload, deliver or arrange delivery of product to customers or via third party delivery companies. Maintain retail shelf label pricing. Build displays; setting up & taking down shelves and fixtures. Prepare the store for daily opening and closing including counting and reconciling register drawers. Maintain physical facility safety and appearance including sweeping, mopping, and vacuuming floors. Follow all safety rules and regulations; wear proper Personal Protective Equipment (PPE).

Benefits:

• Employee discount
• Paid time off
• Paid training
• Bonus plan
• Insurance

Shift:

• 8 hour shift
• Day shift
• Morning shift
• Weekend shift

Work Location: In person

Affirmative Action / EEO Statement

It is the policy of Batteries Plus to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.

Job Types: Full-time, Part-time

Pay: $ $23.00 per hour

Benefits:

• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person