Maintenance Utility Team Member

Position Summary: The Maintenance Utility Team Member supports the overall upkeep and repair of the property. This role is ideal for someone who is hands-on, enjoys learning new skills, and is ready to assist with basic maintenance tasks throughout the hotel. Training is provided, and no previous technical experience is required.

Qualification Standards 

Education & Experience:  

• Some prior maintenance experience required. Extensive prior experience is not required. 
• Previous customer service or hotel experience is a plus but not required.
• High school diploma or equivalent preferred.
• Ability to read, write, and communicate in basic English.

Physical Requirements/Competencies  

• Long hours are sometimes required.
• Must be able to climb and descend stairs.
• Must be able to move quickly and agilely if a situation requiring quick assistance arises.
• Ability to stand for long periods of time and walk long distances, bend, stretch, twist or reach with your body and arms.
• Multitask
• Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
• Ability to work under variable temperatures and noise levels.
• Ability to work Outdoors/Indoors, around dust and or mite hazards. 
• Work around chemicals, fumes and or odor hazards

Other abilities, skills, knowledge: 

• Must have a valid driver's license.
• General interest in learning basic maintenance skills such as simple electrical, plumbing, HVAC, or pool care.
• Training and opportunities for growth will be provided, including for certifications, equipment, and safety procedures.

Duties & Functions 

Essential: 

• Interact with guests and employees in a friendly and service-focused manner.
•  Assist with routine maintenance tasks in guest rooms, public areas, and back-of-house spaces.
•  Support preventive maintenance efforts, such as changing light bulbs, replacing filters, and basic equipment checks.
•  Learn and assist with pool and spa upkeep such as cleaning and vacuuming.
•  Help troubleshoot simple maintenance issues and escalate more complex concerns to senior team members.
•  Assist with basic plumbing tasks like unclogging drains or replacing simple fixtures.
•  Support simple electrical tasks such as replacing switches or outlets with guidance.
•  Learn to perform minor furniture repairs and basic equipment handling.
•  Help maintain maintenance logs and documentation as trained.
•  Follow all safety procedures when handling tools and chemicals.
•  Work independently or with a team depending on the task.
• Assist with Public Area upkeep. 
•  Perform additional tasks as assigned.

This hotel functions 7 days a week, 24 hours a day. Schedules are made based on business levels and are subject to change.