Salesforce Administrator

About Ascendion

Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. Our engineering, cloud, data, experience design, and talent solution capabilities accelerate transformation and impact for enterprise clients. Headquartered in New Jersey, our workforce of 6,000+ Ascenders delivers solutions from around the globe. Ascendion is built differently to engineer the next.

Ascendion | Engineering to elevate life

We have a culture built on opportunity, inclusion, and a spirit of partnership. Come, change the world with us:

• Build the coolest tech for world's leading brands
• Solve complex problems - and learn new skills
• Experience the power of transforming digital engineering for Fortune 500 clients
• Master your craft with leading training programs and hands-on experience

Experience a community of change makers

Join a culture of high-performing innovators with endless ideas and a passion for tech. Our culture is the fabric of our company, and it is what makes us unique and diverse. The way we share ideas, learning, experiences, successes, and joy allows everyone to be their best at Ascendion
.

About the Role:

Title
: Salesforce Admin

Location:
Raleigh, NC

Responsibilities

1. System Configuration & Automation (The "How")

• Declarative Development:
  Design, build, test, and deploy declarative solutions primarily using
  Flows, Process Builder, Validation Rules,
  and
  custom settings
  to automate business processes.
• Customization:
  Administer and maintain custom objects, fields, record types, page layouts, and Lightning App Builder configurations.
• Release Management:
  Manage all configuration and changes across sandboxes and production environments, including using Change Sets and release processes.

2. User & Security Management

• User Lifecycle:
  Manage user profiles, roles, permission sets, public groups, and sharing settings to ensure appropriate security and data access across the organization.
• Support & Training:
  Act as the Tier 2 support escalation point, troubleshooting user issues, and developing end-user training materials and documentation to drive platform adoption.

3. Data Integrity & Governance (The Mid-Level Focus)

• Data Management:
  Own the end-to-end process for data quality, including performing mass updates, imports/exports (using tools like Data Loader), and ensuring data consistency.