Veterinary Client Service Representative

Salem Valley Veterinary Clinic is looking to add a compassionate and skilled Client Service Representativeto our team. At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our solid and collaborative environment means you'll have room for growth and a chance to have a voice in the process. You'll work and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love.

Salem Valley Veterinary Clinic, located in Salem, CT, is dedicated to their patients and client's wellbeing alike Our team consists of passionate and highly trained individuals who are passionate about what they do. We are a full functioning hospital that offers dental services, diagnostics, surgery, and even equine services. We are a four-doctor, innovative clinic with our General Practice downstairs and Dental Specialty upstairs. We pride ourselves in providing quality medical care and individualized service with the goal of complete customer satisfaction.

It is also our goal for our employees to be happy in the workplace and supported in maintaining a positive life/work balance. This position will require a candidate that is team oriented, has a positive attitude, is a clear communicator and who enjoys people as well as their furry family members This position has a four-day work week and no weekends We can't wait to show you what we are all about

Client Service Representative

Salem Valley Veterinary Clinic in Salem, CT

$ /hr (based on experience)

WHAT YOU'LL DO

• Answers telephone calls quickly, efficiently, and in a professional and friendly manner using a multi-line system
• Warmly greets clients
• Prepares patient files
• Receives and relays client correspondence and updates client financial records
• Answers client's inquiries about basic animal care questions and routine procedures
• Educates clients on over-the-counter products such as flea and tick preventions
• Admits patients and handles medical records entries accurately
• Prepares client invoices for services performed
• Handles