Operations Manager

The Operations Manager is responsible for overseeing the Construction and the Service Department while ensuring customer satisfaction consistent with maximizing profits for Action Air Systems, LLC. The operations manager will be responsible for many tasks within the job function but mainly holding the departments accountable for meeting company goals, and standards to increase efficiency of the overall business to ensure growth and future opportunities for Action Air Systems, LLC customers and employees while adhering to company policies, and direction from the president.

• Lead, motivate and manage the Construction, the Service Department, the Project Management
• Team, and the Service Technicians in a time sensitive, and demanding environment.
• Aid in the growth of the Service Department designing a culture of building and maintaining
• profitability.
• Ensure adherence to company policies and enforce safety policies and procedures with the
• Service Department Technicians, Construction Department, and all Action Air Systems, Inc.
• employees to remain compliant with state, local, and federal laws.
• Hire, train, motivate, and possibly terminate appropriate staff related to each department.
• Increase the Service Department's awareness of potential sales opportunities.
• Monitor pricing related to the Service Department and maintain profitability of the Construction
• Department.
• Oversee Project Coordinators, and Project Managers when necessary to outline issues, as well as
• but not limited to materials and inventory.
• Participate in regularly scheduled meetings pertinent to the business.
• Aid in the implementation of pricing for the Service Department and Construction Department.
• Assist in maintaining control to reduce unapplied time, and overages related to cost; periodically
• reviewing budgets and cost plans.
• Assist in estimating, when necessary, which may include but not limited to design/ build projects
• while working with Engineers and General Contractors.
• Coordinate weekly schedules.
• Integral part of all aspects of business development.
• Work closely with the Human Resources department to assist with employee relations pertaining to performance, guidance, training, and discipline, providing career development plans for direct reports.
• Direct Supervision of the Service Department Dispatcher; aiding with service tickets.
• Review monthly P & L reports with the President.
• Other Duties and Responsibilities as assigned.

• Bachelor's degree or equivalent.
• HVAC license is a plus.
• Two or more years' related experience required with proven success in a management role.
• Working knowledge of software specific to the HVAC trade, and an aptitude for learning new
• applications.
• Advanced understanding of terminology related to the heating, air conditioning, ventilation, and
• refrigeration trades.
• Proficient with Microsoft Office Suite or related software.
• Excellent verbal and written communication skills with the ability to read and interpret documents specific to safety, operations, maintenance, and procedure manuals.
• Must have a minimum of two years supervisory and leadership skills.
• Must have a positive attitude.
• Strong organizational skills and attention to detail.
• Strong verbal and written communication skills.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• Ability to function well in a high-paced and at times stressful environment.
• Reliable transportation is a must.
• Adherence to all company safety policies and procedures, and OSHA regulations.

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving