Service Administrator

Equipment World - Sudbury is seeking a Service Administrator to join our Service Administration Team. The Service Administrator will be responsible for assisting the Service Team with all day-to-day tasks to run the department efficiently.

Duties include but are not limited to:

• Data entry on a computerized (SAGE) system to maintain work order processing for invoicing, pre-invoicing and obtaining purchase orders as required.
• Review back order and status reports frequently and cross reference WIP.
• Assist with all national accounts, vendor portals and warranty processing.
• Prepare safety certificates on annuals.
• Responding to incoming phone calls, customer inquiries, via phone, email or fax and maintaining good customer relations and problem solving.
• Management of Service filing systems. Assisting with various administrative duties and preparing equipment documents as required (safety certificates, annuals, equipment files etc.)
• Interacting with suppliers, coworkers, management and customers via phone, electronic mail, and in person.
• Contributing to the overall success of the company & actively be a part of the team environment.

The successful candidate should have excellent organizational and communication skills, and a self-motivated 'people-person' with the drive to succeed in a fast paced service team. Experience with Sage 300 ERP, Microsoft Office and web-applications is considered an asset but not required.

Candidates with experience in service departments or mechanical skills would be considered an asset for this position.

At Equipment World, We BUILD Careers

Equipment World Inc. has been providing Innovative Solutions in Northern Ontario since 1973. We offer Sales, Leasing, Rentals, Parts, Service & Training for the Forestry, Mining, Industrial, Farming, Freight and Material Handling industries. We also provide turn-key Technical Construction Specialties for Commercial, Institutional and Educational Facilities.

Accommodation is available throughout every stage of the recruitment process - contact us for further detail

Job Types: Full-time, Permanent

Pay: From $24.00 per hour

Expected hours: No less than 40 per week

Benefits:

• Casual dress
• Company events
• Company pension
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Store discount
• Vision care

Experience:

• Service (Mechanical/Industrial) Department: 1 year (required)
• Industrial equipment: 1 year (preferred)
• Service Writer: 1 year (preferred)

Work Location: In person