General Manager

Job Overview
We are seeking an experienced and dynamic General Manager - Restaurant to lead our team in delivering exceptional dining experiences. The ideal candidate will possess strong leadership skills, extensive knowledge of food service management, and a passion for hospitality. This role involves overseeing daily operations, managing staff, ensuring food quality and safety, and maintaining excellent customer service standards in a fast-paced environment. The General Manager will play a key role in driving the restaurant's success through effective management of resources, staff training, and operational excellence.

Responsibilities

• Oversee all aspects of restaurant operations, including food preparation, service quality, and customer satisfaction
• Manage staff scheduling, training, and development to ensure high performance and team cohesion
• Supervise kitchen and front-of-house teams to maintain efficient workflow and exceptional service standards
• Monitor inventory control, ordering supplies, and managing food costs to optimize profitability
• Ensure compliance with food safety regulations and sanitation standards
• Handle cash management, POS transactions (Aloha POS, Micros POS), and daily financial reporting
• Implement policies for quality control, customer service, and operational procedures
• Conduct interviews and participate in hiring processes to build a skilled team
• Lead shift management to ensure smooth operations during peak hours
• Coordinate catering, banquets, or special events as needed
• Foster a positive work environment that promotes teamwork, accountability, and continuous improvement

Requirements

• Proven experience in restaurant management or hospitality management roles with supervising responsibilities
• Extensive knowledge of food industry operations including food safety standards, food handling, and culinary processes
• Strong leadership skills with experience in staff training & development and team management
• Familiarity with POS systems such as Aloha POS and Micros POS for cash handling and sales tracking
• Experience in managing budgets, inventory control, and food production costs
• Background in quick service & fast food restaurants or casual dining environments; fine dining or hotel experience is a plus
• Excellent customer service skills with the ability to resolve issues efficiently
• Ability to manage multiple priorities in a fast-paced setting while maintaining attention to detail
• Strong communication skills with experience in interviewing and training staff
• Knowledge of kitchen management including food preparation, cooking techniques, and food safety protocols
• Leadership qualities that inspire staff engagement and operational excellence

This position offers an exciting opportunity for a dedicated professional passionate about the food industry to lead a vibrant restaurant team. The ideal candidate will demonstrate a commitment to hospitality excellence while fostering a positive environment for both staff and guests.

Job Type: Full-time

Pay: $55, $65,000.00 per year

Benefits:

• Employee discount
• Paid time off

Work Location: In person