Medical Assistant/Receptionist

• Greet clients with professionalism and warmth
• Answer incoming call. respond to voicemails, emails and secure messages
• Schedule and confirm appointments
• Manage patient check-in and check-out
• Collect co-pays and ensure accurate billing information
• Maintain a clean, welcoming, and stocked office environment
• Track and order clinic supplies and medication inventory as directed
• Assist with scanning, filing, and updating EMR records

• Provide support to clinical and administrative teams as needed

• Assist with preparation for Spravato treatments (room setup, post-treatment observation support, documentation forms)

• Take vital signs and document relevant clinical information
• Assist with client flow and communication with providers
• Respond to prescription refill requests and prepare for the provider
• Provide general support for patients in weight management and medication administration visits

• Monday: 8AM-8PM
• Tuesday: 8AM-12PM
• Wednesday: 12-8PM
• Thursday: 8AM-4:30PM
• Friday: 10AM-6:30PM

• Required: Active Medical Assistant certification
• Prior experience in a medical or behavioral health setting preferred
• Strong customer service and communication skills
• Familiarity with EMR systems (e.g., AdvancedMD or similar)
• Ability to multitask in a fast-paced environment and ensure all tasks are completed
• Compassionate, professional demeanor and team-player attitude

Compass of Hope is a growing integrative mental health and wellness practice offering psychiatric services, therapy, neuropsychological testing, weight management programs, and FDA-approved Spravato /Ketamine treatments. We are committed to delivering compassionate, personalized care that empowers patients to thrive. We are actively seeking a personable, organized, responsible and positive administrative/medical assistant to join our team and support daily operations.