Parking Attendant

Compensation Range

$ $19.12

Please note: This job opening may close earlier than the stated date, due to high candidate volume. If interested, we encourage you to apply as soon as possible.

Who We Are

At the City of High Point, we celebrate the creator in everyone. Building on our rich cultural history steeped in industrialism and innovation, our employees seek not only to transform themselves, but the world around us. We are collaborators, we are makers, we are visionaries.

We invite you to explore the many opportunities to serve our community, by sharing your talents, skills, and expertise. You'll join a diverse team of over 1300 individuals dedicated not just to making a career, but a difference; because what we create in High Point, changes the world

Our Core Values

• Integrity: Saying what we mean and consistently doing what we say with no desire other than the good of the citizens we serve. It means standing up for beliefs.
• Responsibility: A continual process that emphasizes a high level of personal accountability by each member of the organization.
• Partnership: Adding competitive value and quality to the services provided to our residents, businesses, and visitors through responsible fiscal stewardship, increased innovation, greater use of technology, and expanded civic, neighborhood and regional partnerships.

What We Offer

Education
The City of High Point offers a competitive salary commensurate with education and experience. We also offer generous benefit package for full-time employees which include but are not limited to:

• A guaranteed life-long monthly pension, once vested after 5 years of service
• 401K and 457B Retirement Plans
• PTO earned within first year
• 12 Paid Holidays per year
• Tuition Reimbursement Plan
• Competitive medical, dental, and vision plans effective day one

What You'll Do
Join our team as Parking Attendant, where you'll help keep our municipal parking decks and lots running smoothly. From assisting customers to monitoring operations, you'll play a key role in providing safe, efficient, and friendly parking services that keep visitors satisfied.

Essential Tasks & Responsibilities

• Operate cashier terminal, including ability to process normal and exception transactions, and to understand all messages provided by the cashier terminal;
• Calculates, collects and counts revenue for parking fees;
• Processes credit card transactions;
• Operates light truck between parking decks;
• Operates computer to enter and retrieve information;
• Operates copy machine, printer and telephone;
• Answers customer inquiries regarding parking, provides information and directions;
• Assists Supervisor in the collection of parking receipts and other revenue taken in and deposited;
• Assists in the monitoring of video and audio equipment for security of parking facilities;
• Monitors any malfunctions of equipment or elevator and notifies supervisor or proper authorities;
• Reset ticket dispenser, fee computer, and barrier gate after a power failure;
• Performs maintenance duties as necessary;
• Assists in supervising the use of video and audio equipment for security monitoring of parking facilities;
• Checks for any malfunctions of equipment or elevator and notifies supervisor or proper authorities;
• Completes daily reports of validations and revenue, and prepares deposit slips;
• Directs traffic, assists motorists in parking and with vehicle problems;
• Collects monthly rental payments;
• Observes activity in and around the deck for secure, smooth, safe operation of facility and to ensure safety of patrons and their vehicles;
• Ensures that all work is performed in accordance with OSHA and City Safety Standards and Policies.

Qualifications
Required Qualifications

• High school diploma or GED.
• Valid North Carolina Driver's License or valid license in another state
• Must be able to work a flexible schedule and be able to fill in for other employees who are not able to work their schedule.
• Must be able to work alone and handle situations which may occur.
• Computer knowledge with competency in MS Excel and Word, knowledge of the parking operation systems and operation of necessary city systems.
• General office machines knowledge (computers, copiers, telephones, calculator, FAX, etc.).
• Must have strong interpersonal skills for working with customers, other attendants, and city employees.
• Must have ability to handle, record, and control cash funds and credit cards to ensure proper documentation and safeguarding.

Preferred Qualifications

• Spanish Language skills

Physical Requirements

Hearing/Speaking - Expressing and/or receiving information by means of spoken word are both necessary to converse with internal and external customers including co-workers, citizens, and applicants.

Visual Abilities - the ability to perceive via eyesight is required for this position:

• Acuity, far - clarity of vision at 20 feet or more. Must be able to see from a distance when administering and observing employment tests, operating a motor vehicle, or addressing an audience.
• Acuity, near - clarity of vision at 20 inches or less. Must be able to see work-related business documents close at hand.
• Depth perception - Three-dimensional vision and the ability to judge distance and space relationships.
• Field of Vision - the area that can be seen up and down or to the right or left while eyes are focused on one point. Must be able to see a wide span of area.
• Accommodation - Must be able to adjust the eye lens to glance quickly.

Physical Strength - degree of physical demands typically associated with this position include:

• Light Work

Exerting up to 20 pounds of force occasionally; and/or

Exerting up to 10 pounds of force frequently; and

A negligible amount of force constantly to handle or move materials related to the position

• Type of Physical Demands

Reaching - Extending the hand(s) or arm(s) in any direction.

Handling - Seizing, holding, grasping, turning, or otherwise working with hand(s).

Fingering - Picking, pinching or otherwise working with fingers primarily rather than the entire hand or arm.

Mental Activity/Requirements

Reasoning

• Ability to apply principles of logical thinking to work tasks and situations and requests made by supervisor, employees, customers, or members of the general public; to comprehend and respond to a variety of situations in an expedient manner, possibly under emergency situations. Good judgment is essential.

Mathematics Ability

• Using arithmetic: Ability to use arithmetic to calculate charges for parking fees, count money and make deposits, verify daily revenue collections, and make various reports.

Language Ability

• The ability to speak, read and write the English Language are required for this position. Ability to read manuals, safety regulations, instructions, directions, fees, report information, validation reports, deposit slips, policies, ordinances, schedules, budget information and other documents relating to the job. Ability to write figures, memos, correspondence and make various reports. Ability to be conversant in voice and diction to participate in discussions with supervisor, employees, customers, and the public.

Environmental Conditions

Physical Surroundings

• The Parking Attendant is subject to working inside or outdoors.

Hazards

• Employee will be exposed to trash, debris, cleaning products and chemicals.

Machinery/Tools/Work Aids/Other Equipment

• Computer, calculator, telephone, copy machine(s), computer, printer, answering machine, etc. Publications: Parking Facility Maintenance Manual

The work location of this job will be 120 W Commerce Ave High Point, North Carolina.

Our Commitments

The City of High Point is dedicated to fostering a work environment that values individuals from all backgrounds and seeks to attract and retain the most qualified partners in service to the citizens of High Point. As an at-will employer, the City allows employees to terminate their employment, or be terminated at any time, with or without cause, as long as it is not prohibited by law.

The City of High Point is committed to classifying and compensating its employees fairly for the work they do, weighing both the internal capabilities and the external market. While the job description is not intended to and does not create a contract of employment, we are excited to use this "living document" as a guide for managing performance and positions to ensure job descriptions are reflective of the current work required by the incumbent or expected by any candidate to whom an offer of employment is extended.

The City of High Point is committed to providing a safe, comfortable working environment for all employees. To that end, we are proud to comply with all Occupational Safety and Health Administration (OSHA) requirements, as well as make reasonable accommodations to candidates and employees as we are able in accordance with the Americans with Disabilities Act (ADA). Candidates selected for employment must undergo (a.) a drug screening, in accordance with the City's drug and alcohol policy and (b.) a background screening to determine whether there is any current, pending, or previous charge, conviction or other infraction deemed incompatible with service in the capacity for which the candidate is being hired. In lieu of or in addition to background screening, candidates selected for employment in a position that requires working with children in any capacity must be fingerprinted and undergo a criminal history record check conducted by the North Carolina State Bureau of Investigation. Certain positions are considered so critical to the health and safety of others that a candidate cannot be placed in any such position without passing a pre-placement physical exam. The City offers employment to successful candidates conditioned upon the City's receipt of satisfactory results from all required screenings, checks, and exams, as applicable.