Medical/ Admin Assistant

Overview
We are seeking a dedicated Medical/Administrative Assistant to join our team. This role offers an opportunity to support clinical and administrative operations within a busy Ophthalmology/ Oculofacial plastic surgery practice. The ideal candidate will possess strong organizational skills, familiarity with electronic health record (EHR) systems, and a commitment to maintaining patient confidentiality in accordance with HIPAA regulations. Bilingual abilities and clinic experience are highly valued to enhance patient service and office efficiency.

Duties

• Manage documentation review to ensure accurate patient records.
• Utilize our tools and online portals and dashboard to verify insurance eligibility.
• Utilize EMR systems such as Nextech for data entry, Charting and record management
• Schedule patient appointments, manage front desk operations, and handle multi-line phone systems with professional phone etiquette
• Assist with patient intake processes, including collecting medical collections and updating health information management records
• Maintain organized filing systems for medical records and ensure compliance with HIPAA standards
• Support clinical staff with care plan documentation, medical coding, and billing procedures
• Perform Medical tasks under supervision like checking vision and other tasks.
• Provide excellent customer service to patients both in person and via phone, ensuring a positive experience during visits or inquiries

Experience

• Prior clinic or medical office experience preferred; Ophthalmology clinic or plastic surgery experience is a plus
• Familiarity with EMR/EHR systems such as Nextech or similar Platforms. s
• Knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and Medicare billing processes.
• Strong computer skills including proficiency in Microsoft Office Suite (Word, Excel) and health information management software
• Excellent organizational skills with attention to detail in documentation review and record keeping
• Bilingual candidates are highly encouraged to apply to better serve diverse patient populations
• Demonstrated ability to handle sensitive information in compliance with HIPAA regulations

This position offers an engaging environment for professionals committed to healthcare administration excellence. Candidates should be detail-oriented team players who thrive in fast-paced settings while providing compassionate patient support.

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Life insurance
• Opportunities for advancement
• Paid time off
• Parental leave
• Retirement plan
• Vision insurance

Work Location: In person