Learning And Development Specialist

Title: Training & Learning Specialist

Duration:6 months with possible extension and conversion to FT

Location: Remote

Pay Rate: $38/hr - $48/hr

JOB DESCRIPTION

Delivers a variety of training programs to live audiences both in-person and virtually. Provides stand-up classroom instruction. Manages and delivers training programs to attain learning objectives and meet learners' needs. Reviews training materials in relation to organizational needs, learners' backgrounds and course objectives to ensure the consistency of quality and accuracy of content. Ensures a variety of learning styles can be met by selecting appropriate methods and media for instructional delivery. Monitors participant progress and instructional program effectiveness; establishes and maintains a learning environment to actively and freely promote learner engagement and participation. Skills: Training Evaluations Learning Management Facilitation Customer Needs Needs Assessment Business Trainings Content Curation Strategic Planning Learning and Development (L&D) Experience: 5-7 years related experience required.

Job Responsibilities:

• Conduct training and development programs for employees.

• Skills include curriculum and training design.

• Monitor, evaluate and record training activities and program effectiveness.

• Offer specific training programs to help workers maintain or improve job skills.

• Assess training needs through surveys, interviews with employees, focus groups or consultation with managers.

• Develop alternative training methods if expected improvements are not seen.

• Organize and develop, or obtain, training procedure manuals and guides and course materials such as handouts and visual materials.

• Present information using a variety of instructional techniques and formats, such as role playing, simulations, team exercises, group discussions, videos and lectures.

Day-to-Day Responsibilities

• Track cohort progress and ensure learners stay on schedule

• Pull reports, monitor dashboards, maintain WorkDay (close classes)

• Facilitate classes (1.5–4.5 hours/day)

• Cover classes as needed

• Use PPT, facilitator guides, and simulations (Edge Sandbox for engagement)

• Communicate learner comprehension; escalate issues to LOB partners

• Gauge learner understanding and provide feedback Interview Process

Skills:

○ Active learning strategies

○ Branch operations knowledge

○ Microsoft Teams proficiency

○ Familiarity with adult learning theory (nice to have)

○ Self-sufficient and independent

○ Teaching background is a plus

• Verbal and written communication skills.

• Attention to detail.

• Customer service and interpersonal skills.

• Ability to work independently and manage one's time.

• Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

• Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, and leadership technique.

• Knowledge of media production, communication, and dissemination techniques and methods. Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods.

• Previous experience with computer applications, such as Microsoft Word and PowerPoint.

Additional Job Responsibilities

Training Program Overview

• Program: Teller or Banker training

• Kickoff: Meet trainers and conduct "Train-the-Trainer" events

• Time Zones: Flexible; classes scheduled per facilitator's time zone ○ Classes may run as late as 7 PM EST Requirements

Education/Experience:

• High School Degree and Bachelors degree in relevant field or equivalent experience/training required.

• 5-7 years related experience required.

Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.