Front Desk Receptionist

Job Overview
We are seeking a dedicated and professional Front Desk Receptionist to join our team. We have 2 locations and are looking for someone that can do 3 days in Munster and 2 days in Michigan City, Indiana. The ideal candidate will be the first point of contact for our patients and visitors, providing exceptional customer service in a fast-paced environment. This role is essential in ensuring smooth operations at our front desk and requires strong administrative skills, attention to detail, and .

Duties

• Greet patients and visitors warmly and assist them with check-in procedures.
• Manage incoming calls and direct them to the appropriate staff members.
• Schedule appointments and maintain an organized calendar for the office.
• Handle patient records, ensuring all files are accurate and up-to-date.
• Process medical collections and manage billing inquiries with professionalism.
• Utilize Dentrix software for patient management, including coding and documentation.
• Maintain a clean and welcoming reception area.
• Assist with administrative tasks as needed, including filing and data entry.

Requirements

• Previous experience as a Front Desk Receptionist or in a similar administrative role is preferred.
• Familiarity with dental office operations or medical receptionist duties is a plus.
• Knowledge of dental terminology and coding practices is highly desirable.
• Proficient typing skills with attention to detail for accurate record keeping.
• Strong communication skills, both verbal and written, to interact effectively with patients and staff.
• Ability to multitask in a busy environment while maintaining a professional demeanor.
• High school diploma or equivalent; additional certifications in administration or medical reception are advantageous.

Join us in providing outstanding service to our patients while contributing to the efficiency of our office operations

Job Type: Full-time

Pay: $ $22.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Paid time off

Work Location: In person