Advanced Specialist, Content DeveloperPearson • London, England, United Kingdom
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Advanced Specialist, Content Developer
Pearson
- London, England, United Kingdom
- London, England, United Kingdom
À propos
This role
Generates strong evidence bases for the design and development of products and services that are aligned with our business and sector strategies
Designs and develops products and services that are attractive to learners and customers, meet stakeholder needs and are compliant with the requirements of governments, regulators, clients and Pearson quality policies and procedures
Designs and develops products and services to time, budget and quality, recruiting, briefing, training and performance managing best‑in‑class writing teams
Works collaboratively across Pearson to ensure smooth implementation of new qualifications including ensuring the clarity, consistency and technical accuracy of product support through the lifecycle for the portfolio of qualifications allocated
Works collaboratively across Pearson to bring together the technical, customer and sector/industry expertise to inform the design and development of products and services, and to contribute to the continual improvement of how we do things as a department and as a wider business
Main responsibilities
Insight and market shaping
Generate a strong evidence base for the design and development of products and services (via learner, customer, and competitor research)
Collaborate with colleagues to establish a good understanding of customer and learner needs and behaviours (for work on developments, amendments and support materials)
Develop and maintain insight into best practice (teaching and learning, assessment and the link between them)
Represent Pearson in meetings with stakeholders as part of the development process, e.g. employers, sector stakeholders, governments, regulators
Product strategy and financial management
Develop strategies for designing and developing products and services that are both attractive to learners and customers and compliant with the requirements of governments and regulators.
Contribute to sector strategy development
Manage OPEX and CAPEX budgets
Product design and development
Design and develop winning products and services that meet learner, customer, and stakeholder needs, and are compliant with regulatory, government and client requirements and Pearson quality policies and procedures.
Translate suite‑or portfolio‑level principles into winning proposals and qualification and assessment designs and client solutions.
Lead the product and services development and/or tender process (design, development, internal approval, accreditation and government approval) to time, budget and quality.
Provide regular management information detailing risks and issues with appropriate mitigations that ensure delivery to time, budget and quality.
Recruit, brief, train and performance manage writers in a strategic way to deliver winning qualifications and assessments to time, budget and quality.
Manage the updating and maintenance of specifications and sample assessment materials through the lifecycle for the portfolio of qualifications allocated.
Implementation, customer experience and campaigns Collaborate with colleagues to:
Ensure effective set up and implementation of new products and services
Maintain the accuracy and validity of products and services through their lifecycle
Ensure a positive customer and learner experience in delivery through the lifecycle
Ensure the clarity, consistency and technical accuracy of product support through the lifecycle for the portfolio of qualifications allocated
Identify opportunities to improve our product support and the customer and learner experience
Leadership and management
Work effectively in virtual teams across Pearson to ensure a positive working culture in support of Pearson strategy, e.g. development, bid and virtual sector teams
Champion a learner and customer first culture across Pearson, ensuring there is good understanding of what is important to learners and customers and that all decisions are made with reference to their needs
Lead on departmental initiatives to deliver better service to our customers and learners, drive growth, develop commercial partnerships with stakeholders and other third parties, and influence major stakeholders
Mentor and manage staff as required
Qualifications and experience Essential
Qualified to degree level or equivalent
Experience and understanding of the UK and/or international education and qualifications market and environment
Experience of working on the design, and/or development of qualifications
Experience of balancing a commercial focus with regulatory/legal requirements and assessment validity to create solutions for customers that are practical and have competitive advantage
Experience and knowledge of assessment techniques and principles
Experience of leading and/or working effectively in virtual teams
Project management experience
Desirable
Teaching experience
Experience of working on operation of qualifications
Experience and understanding of allocated sector / sectors
Experience of developing customised qualification and assessment solutions for tenders
Design and development of digital learning/teaching resources
Experience of managing budgets
AI prompt engineering
Skills and competencies Essential
Organisationally agile
Influences without authority
Ability to motivate, lead and empower others
Prioritises and makes effective decisions
Commercial acumen
Customer empathy
Creative and lateral thinker
Strategic thinker
Strong communicator with good interpersonal skills
Collaboration skills
Outcomes‑oriented
Digitally able and focused
Who we are At Pearson, our purpose is simple: to help people realise the life they imagine through learning. We believe that every learning opportunity is a chance for a personal breakthrough. We are the world's lifelong learning company. For us, learning isn't just what we do. It's who we are. To learn more: We are Pearson.
Pearson is an Equal Opportunity Employer and a member of E‑Verify. Employment decisions are based on qualifications, merit and business need. Qualified applicants will receive consideration for employment without regard to race, ethnicity, colour, religion, sex, sexual orientation, gender identity, gender expression, age, national origin, protected veteran status, disability status or any other group protected by law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by emailing TalentExperienceGlobalTeam@grp.pearson.com.
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Compétences linguistiques
- English
Avis aux utilisateurs
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