IT Systems AdministratorHampton School • London, England, United Kingdom
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IT Systems Administrator
Hampton School
- London, England, United Kingdom
- London, England, United Kingdom
À propos
We are a lively, friendly and caring school community, in which innovative teaching is underpinned by strong shared values and complemented by outstanding pastoral care. We aspire to enable our boys not only to make sense of the world but also to want to go out and improve it. Hamptonians are expected to aspire to personal best while supporting those around them with kindness and respect.
The school’s examination results and university entrance record consistently rank among the best achieved anywhere. Nearly all Hampton leavers go on to undergraduate courses at Russell Group or equivalent universities. Around 20 Hamptonians are offered places at Oxford and Cambridge annually and a significant number move on to global top‑10 universities; we also support pupils who wish to study at universities in North America, some of whom secure academic and/or sporting scholarships.
Our alumni network is extremely strong and former pupils remain very committed indeed to their school, in no small part due to the exceptionally warm and mutually respectful relationships enjoyed between Hampton staff and their pupils.
Situated on a green field site in a leafy suburb of South West London, we are fortunate to have over 27 acres of playing fields within our spacious grounds and a generous investment programme ensures that pupils and staff benefit from first‑class facilities across all areas of school life.
These include a state‑of‑the‑art 3G sportsground, a large sports hall and The Hammond Theatre, along with an excellent library and specialist facilities for art, music, science, technology, IT and languages and a superb sixth‑form study and careers centre. The Millennium Boat House, shared with our neighbouring girls’ school, Lady Eleanor Holles, enjoys a prime location on the nearby River Thames and provides the focal point for our renowned boat club.
The school was judged to be excellent (the highest possible recognition) across all categories by the Independent Schools Inspectorate (ISI) in May 2023. Inspectors found that Hamptonians’ achievements are exceptional across academic and co‑curricular areas of school life and concluded that “outstanding analytical and thinking skills” lead to academic achievements “far and above national and worldwide averages”. The ISI team also highlighted Hamptonians’ excellent personal development and concluded that “pupils are open‑minded and tolerant and have a clear sense of justice, successfully fulfilling the school’s aims for them to make sense of the world, to want to make a difference for good, and to aspire to personal best while supporting those around them with kindness and respect”. A copy of the full ISI report can be found on the school website and a summary booklet of the inspection team’s key findings is linked here.
Position Hampton is one of the country’s foremost academically selective independent schools, and this is an excellent opportunity to join a vibrant and successful department in a happy, high‑achieving setting. We invite a highly motivated and detail‑minded IT Systems Administrator to join our IT team. The role will be responsible for the trust’s IT systems on a day‑to‑day basis, ensuring that they are secure, reliable and that appropriate service levels are maintained. Suitable candidates should have experience of supporting systems and services in a technical capacity, reporting to management and have worked for a minimum of five years within similar roles.
The successful candidate will manage Active Directory, DHCP, DNS, LDAP, VPN and support a large‑scale environment (approximately 2,000 users). They will also be accountable for continuously reviewing the school’s systems and recommending suitable development and/or project work to the IT Systems Manager and Director of IT.
Key Responsibilities Service Duties (50%)
Managing, maintaining and supporting the trust’s IT systems, including their integrity, security, maintenance, availability and reliability
Developing and executing maintenance schedules
Updating the IT Service Leads of any system issues that would impact service operation, and where appropriate first‑ and second‑line staff
Troubleshooting and implementing a root correction for systems‑related issues
Resolving issues impacting trust services, including liaising with third‑party suppliers
Ensuring issues that are impacting critical trust systems or causing site‑wide outage are resolved in a timely manner in line with the department’s standards
Providing support on issues that have been escalated from service; and, where required, implementing the fix whilst ensuring members of the service team involved are given training on how the issue was resolved
Providing technical training to the service team so they can develop their ability to provide greater support, subsequently enabling this role to carry out more in‑house development
Creating and maintaining system documentation, and where appropriate allocating to other members of the team
Working with the IT Service Manager to identify technical limitations in knowledge within the team and delivering technical training
Creating monthly reports on the systems
Providing, enabling and coordinating out‑of‑hours support for scheduled and emergency scenarios
Ensuring system downtime is communicated to users following prior discussion with the IT Systems Manager and Director of IT
Systems and Development Duties (50%)
Reviewing the trust’s systems and providing recommendations to the IT Systems Manager and Director of IT on suitable improvements
Working with the IT Services team and stakeholders to appropriately specify and implement new (or changes to existing) systems and services in line with IT strategy
Leading on developing the trust’s systems in line with legal obligations and operational needs
Delivering service requests and systems development in line with the department’s policies and processes
Liaising with the service team to understand and implement solutions for recurring service issues that could be resolved by further development or improvements to the trust’s systems
Planning and implementing systems changes and project work in line with the needs of the trust
Working with third‑party suppliers to technically scope, assure and implement new systems, enhance or fix existing systems
Delivering handover training to the IT team on any system changes or developments which will impact their day‑to‑day role
Carrying out annual audits on the trust’s systems including cyber security; including working with third‑party auditors
Regularly reporting to the IT Systems Manager, and where required Director of IT and Deputy‑Head, on the status of the trust’s systems and any development work; including risks, issues and opportunities
Accountable for driving personal continued professional development, in line with the trust’s CPD model and IT requirements
Developing the department’s knowledge on the school’s systems through appropriate training
Person Specification Experience with:
Developing, managing and supporting systems, services, networks and infrastructure
Providing IT services for a large number of users (approximately 2,000), such as filtered web access, data storage, email services, networked printing backups and various software packages
Current IT best practice, standards and statutory requirements
Virtual platforms including servers, storage and backups
Multiple versions of Windows Server
Supporting SQL servers
Management information systems
Mobile device management systems
Active Directory setups
Email platforms, both local and cloud‑based
Managing Active Directory network services such as DHCP, DNS, LDAP, 802.1x, wireless and VPN
Firewall and filtering
Windows and Apple Mac systems, software and services
Skills and Aptitudes
Analyse issues, make informed judgments, take appropriate action and accept responsibility for results
Discuss and explain technical issues to non‑technical stakeholders
Adjust and adapt working practices to accommodate requirement changes
Assign work to others, whilst supporting and empowering them to undertake tasks at the same time maintaining accountability
Provide direction and coaching to others to enable achievement of objectives
Identify and meet the needs of all key stakeholders in order to deliver a high‑quality service
Take a long‑term view and develop successful strategies through effective planning
Learn new technologies outside of traditional practice based on the strategic requirements
Track, review and assess new and evolving hardware technologies and make recommendations on how they should be incorporated into the school (where appropriate)
Other information Training
Where necessary, to attend INSET training or undergo other on‑the‑job training under the general direction of the Head of Department or training outside the school to increase competence, proficiency and safety awareness
Salary and Benefits Hampton has its own generous salary scale and benefits package. The competitive salary will be in line with the level of responsibility, skills and years’ experience and confirmed at time of appointment. Minimum salary details are:
Salary: commensurate with competence, experience and duties
Bank transfer on the 25th of the month
Permanent full‑time position, Monday to Friday
Hybrid working consideration where required
Benefits include death‑in‑service benefit insurance, a Medicash healthcare cash plan, pension scheme, personal accident insurance, school‑fee remission, cycle‑to‑work scheme, lunch, sports facilities and counselling
London Living Wage employer status
Equal Opportunities It is the policy of Hampton School to provide equal employment opportunities for all qualified individuals and to prohibit discrimination in employment on any basis protected by applicable law, including but not limited to race, colour, religious creed, marital status, sex, sexual orientation, ancestry, national origin, age, medical condition or disability. Hampton School promotes equal employment opportunities in all aspects of employment through positive employment policies and practices.
Safeguarding The post holder’s responsibility for promoting and safeguarding the welfare of children and young persons for whom s/he is responsible, or with whom s/he comes into contact, will be to adhere to and ensure compliance with the school’s Safeguarding Policy and Procedures at all times. If in the course of carrying out the duties of the post the post holder becomes aware of any actual or potential risks to the safety or welfare of children in the school, s/he must report any concerns to the school’s Safeguarding Designated Persons or to the Headmaster.
General Information All appointments are subject to the Hampton School Trust Recruitment, Selection and Disclosure Policy and Procedure. The school is legally required to carry out a number of pre‑appointment checks, as detailed in the recruitment policy. A curriculum vitae will not be accepted in place of a completed application form.
Contact Updates and notifications for new information technology system administrator roles are available online. Hamptonians are encouraged to refer via existing networks to increase the chance of being considered for positions.
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Compétences linguistiques
- English
Avis aux utilisateurs
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