Technical Implementation Project Manager

Who We Are

Ontic provides software that helps corporate and government security teams identify threats, assess risk, and respond faster to keep people and organizations safe. Its Connected Intelligence Platform unifies security operations and data into a centralized system of record, enabling organizations to conduct risk assessments, protect against workplace violence, and manage threats and incidents more efficiently. Fortune 500 companies and federal agencies rely on Ontic to support security programs such as executive protection, threat intelligence, and corporate investigations.

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Who You Are

Deeply passionate about Ontic's brand vision and values: Do Good Above All, Raise the Bar, Leading with Empathy, Walk the Walk and Keep Moving

Ontic is seeking a Technical Project Manager to lead technically complex client deployments and platform implementations, including secure cloud environments. This role requires a unique blend of technical expertise, project management discipline, and cross-functional leadership across teams like Engineering, Product, DevOps, and InfoSec. This role is ideal for someone who thrives at the intersection of technology and client success, with a proven track record in enterprise SaaS implementation, technical program delivery, and stakeholder communication.

As a Technical Project Manager, you will be a critical leader in the implementation of Ontic's platform for high-value clients, ensuring projects are executed with precision and high standards of security and performance. You'll also play a key role in managing technical dependencies, change control, and platform readiness in collaboration with internal R&D teams.

Responsibilities

Formal Project Management, Leadership & Delivery Oversight

• Lead project delivery for complex client implementations, coordinating onboarding activities, deliverables, and timelines across internal and client-facing teams
• Serve as the primary point of contact for client stakeholders throughout the implementation lifecycle, ensuring a seamless, strategic, and technically informed onboarding experience
• Manage project scope, schedules, risks, and dependencies in collaboration with cross-functional leads, ensuring alignment with client expectations and internal goals
• Develop, document, and maintain detailed project plans, including clearly defined scope, goals, timelines, roles, and dependencies
• Ensure all scope changes are documented and communicated through appropriate change control processes
• Own and drive the creation of supporting project documentation, including implementation plans, stakeholder matrices, RAID logs (Risks, Assumptions, Issues, Dependencies), and status reports
• Proactively identify risks, bottlenecks, and misalignments—developing mitigation strategies to maintain project velocity and delivery quality.
• Facilitate internal and external meetings with a clear agenda, defined outcomes, and documented follow-ups.
• Drive accountability across workstreams to keep project phases on track and escalate risks proactively
• Maintain consistent, transparent communication with clients and internal stakeholders, providing status updates, tracking deliverables, and managing expectations

Cross-Functional Collaboration

• Partner with the Technical Program Manager to ensure technical requirements across Product, Engineering, DevOps, and InfoSec are surfaced, scoped, and tracked effectively.
• Work closely with Implementation, Success, and