Front Desk Agent

Baymont by Wyndham Cambridge is currently seeking a part-time Front Desk Clerk. If you aren't able to work weekends please do not apply. Desirable candidate would have previous hotel front desk experience but not required. However candidate must have excellent customer service skills and possess a positive and friendly attitude and can stay calm if dealing with a challenging guest. Candidate should be able to pass a drug screen and/or background check. You can also apply in person at 61595 Southgate Road, Cambridge, Ohio 43725.
Work Location:

• One location

Work Remotely

• No

As a Front Desk Agent, you will be the first point of contact for guests, utilizing your core skills in customer service, front desk operations, and hotel experience to provide exceptional service. Your premium skills in hospitality management and multilingual abilities will enhance guest interactions and contribute to a positive guest experience. Additionally, your relevant skills in multi-line phone systems and guest relations will help you effectively manage guest inquiries and requests. Join our team and be a vital part of creating a welcoming and efficient environment for our guests.

Responsibilities
- Greet and assist guests in a professional and friendly manner at the front desk.
- Check guests in and out efficiently, ensuring accuracy in reservations and payments.
- Respond to guest inquiries and provide information about hotel services and amenities.
- Handle guest requests and complaints promptly and effectively to ensure guest satisfaction.
- Maintain a clean and organized front desk area, including managing phone calls and reservations.
- Collaborate with other hotel staff to ensure a seamless guest experience throughout their stay.

Job Type: Part-time

Pay: $ $11.75 per hour

Benefits:

• Employee discount
• Paid time off

Work Location: In person