Sales Coach

Since 1989, SHI International Corp. has helped organizations change the world through technology. We've grown every year since, and today we're proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI's concierge approach to help them solve what's next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you'll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

The Sales Coach - PubSec will conduct training sessions for SHI employees, utilizing various presentation methods to accommodate different learning styles. This role involves developing learning content specific to sales, technology, operational processes, and professional development, while creating new training courses using diverse training vehicles. The Sales Coach will update training curricula, organize content in learning platforms, and collaborate to adapt training materials for the SHI Learning Management System. Additionally, they will maintain records, offer feedback and guidance, and identify ways to improve learning effectiveness and delivery methods.

Measures of Success Include: delivering impactful coaching, driving sales methodology mastery, leveraging data for enablement, and maintaining strong impact scores.

Role Description

• Conduct in-person and online training sessions for SHI employees using diverse methods (classroom, virtual, blended).
• Develop and present learning content specific to sales, technology, internal systems, operational processes, and professional development.
• Create new training courses and programs using various training vehicles such as video, documentation, and practical exercises.
• Continuously update and enhance training curricula based on department or companywide initiatives.
• Organize and maintain content in platforms such as SHI Learn, MSFT Teams, and SharePoint.
• Collaborate to adapt existing training materials for use in the SHI Learning Management System and promote its use company-wide.
• Maintain records and report data on completed courses, absences, issues, and other relevant metrics.
• Identify ways to improve learning effectiveness and delivery methods to continually enhance the training experience.

Additional Responsibilities

• Seller Insights to Leadership: Transform seller performance observations into actionable insights for sales leadership to accelerate onboarding, reduce risk, and identify trends.
• Purposeful 1:1 Coaching: Prepare with data, build on prior sessions, establish clear agendas, and deliver personalized, outcome-driven conversations with clear next steps. Reinforce onboarding concepts for new hires.
• Seller Motivation & Inspiration: Connect daily work to personal purpose, celebrate growth, and energize sellers toward KPIs.
• Sales Methodology & GTM Mastery: Demonstrate expertise in SHI's GTM strategy and methodologies; adapt playbooks to real-world scenarios.
• Data-Activated Enablement : Use tools like PowerBI and assessments to uncover gaps, measure impact, and guide coaching with precision.
• Scalable Program & Onboarding Support: Facilitate workshops, gather feedback, and evolve programs to accelerate ramp and sustain growth.
• Curriculum Influence & Innovation: Translate coaching insights into relevant learning content and propose innovative enablement ideas.
• Segment-Specific Support: Provide tailored enablement for specific sales segments and support GTM/Sales Ops requests.
• Engaging Facilitation & Presentation: Lead sessions with strong presence and adaptability for diverse audiences.
• Strategic Partnership with Sales Leaders: Align coaching with business outcomes and retention strategies.
• Sales Tool Adoption & Knowledge