Concierge / Receptionist

Job Summary
We are seeking a professional and organized Concierge / Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service while managing front desk operations. This role requires excellent communication skills, proficiency with office management tools, and the ability to handle multiple administrative tasks efficiently. Experience with service industry or sales reception is preferred. The successful candidate will contribute to a welcoming environment and ensure smooth daily operations within our office setting.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems, directing calls appropriately and taking messages accurately
• Schedule appointments and coordinate calendar management for staff or providers
• Assist with billing, bookkeeping, and basic office management duties as needed
• Provide customer support via phone, email, or in person, maintaining professional phone etiquette
• Maintain a clean and organized front desk area to promote a professional environment

Requirements

• Proven experience in office management, clerical work, or receptionist roles; experience in service industry is advantageous
• Strong computer literacy
• Excellent organizational skills with the ability to multitask effectively in a fast-paced environment
• Exceptional customer service skills with professional phone etiquette and interpersonal communication abilities
• Strong typing skills and attention to detail
• Ability to manage time efficiently and prioritize tasks effectively

This role offers an opportunity to be an integral part of our team by providing outstanding administrative support and ensuring seamless front desk operations.

Pay: From $16.00 per hour

Expected hours: 20.0 – 30.0 per week

Work Location: In person