IT & Systems Project Manager

About ArtHaus Properties

About the Role

Company: ArtHaus
Location: Onsite
Reports to: Operations Manager
Department: Business Operations

The IT & Systems Project Manager is responsible for the end-to-end ownership of all technology systems across ArtHaus's corporate offices and property-level operations. This role oversees planning, implementation, integration, standardization, and ongoing maintenance of SaaS platforms, collaboration infrastructure, office technology, HR systems, and asset-level hardware.

This is a hands-on, execution-focused role for a systems owner who enjoys building reliable environments, shipping implementations, and creating scalable standards. This is not a helpdesk role.

Key Responsibilities

• • Lead all IT and systems implementations across the ArtHaus portfolio, including:
• • Property management systems (Yardi)
  • AI communication platforms (EliseAI)
  • Business intelligence, analytics, and AI tools
  • Accounting systems (QuickBooks)
  • HR SaaS platforms
  • Telephony, Zoom Phone, and call routing systems
  • Smart locks, access control, and surveillance systems
  • Corporate and property-level office technology
• Own project plans, timelines, dependencies, risks, testing, and go-live execution
• Coordinate across accounting, HR, leasing, property management, leadership, and vendors
• Ensure systems are fully adopted and operational, not just implemented

• • Design, standardize, and maintain effective office technology setups for:
• • Corporate headquarters
  • Regional offices
  • On-site property management offices
• Own selection, rollout, and standards for:
• • Printers, scanners, and multi-function devices
  • Desk phones, soft phones, and communication hardware
  • Conference room technology (Zoom Rooms, cameras, microphones)
  • Wi-Fi and basic network coordination with ISPs and vendors
• Create standard office technology kits by office type to ensure consistency, reliability, and cost control

• • Own the technology components of employee onboarding and offboarding, in partnership with HR and leadership
• Provision and decommission:
• • Google Workspace accounts
  • Box access
  • SaaS system credentials (Yardi, EliseAI, HR systems, BI tools, etc.)
  • Devices, phones, and system permissions
• Ensure onboarding is timely, secure, and standardized
• Ensure offboarding is clean, complete, and risk-controlled

• • Oversee and maintain HR-related SaaS platforms, including:
• • HRIS systems
  • Payroll and benefits-adjacent tools (systems access only; policy remains with HR)
  • Time tracking or workforce management tools
• Partner with HR to:
• • Support system implementations and upgrades
  • Maintain access controls and role-based permissions
  • Ensure data integrity and system reliability
• Serve as technical system owner, not HR policy owner

• • Maintain a cohesive systems architecture across:
    Property management systems
• • HR and corporate systems
  • Collaboration platforms
  • BI and analytics tools
• Ensure clean, reliable data flow between:
• • Yardi
  • EliseAI
  • HR SaaS platforms
  • Accounting and reporting systems
• Eliminate redundant tools and enforce clear system ownership and purpose

• • Own and maintain ArtHaus's core collaboration stack, including:
• • Google Workspace (email, Drive, calendars, permissions)
  • Box (file storage, access control, folder standards)
  • Zoom and related communication tools
• Establish standards for:
• • Folder structures
  • Access governance
  • Shared drives and permissions
• Support scalability and security across all collaboration tools

• • Serve as system owner for all IT platforms, SaaS tools, and office technology post-implementation
• Manage:
• • User access and role-based permissions
  • Vendor relationships and SLAs
  • Hardware lifecycle (deployment, replacement, decommissioning)
  • Incident response and root-cause resolution
• Move the organization toward proactive maintenance and reliability

• • Own rollout and maintenance of on-site property technology, including:
• • Smart locks and access control systems
  • Surveillance and camera systems
  • Leasing office and back-office hardware
• Coordinate installs, upgrades, and replacements with property teams
• Ensure technology supports leasing velocity, operations, and resident experience

• • Create and maintain:
• • System documentation and architecture diagrams
  • IT, onboarding, and office setup SOPs
  • Implementation and rollout playbooks
• Support onboarding and training for new systems
• Ensure institutional knowledge is documented, repeatable, and scalable

• • Own baseline IT security practices across:
• • SaaS platforms
  • Collaboration tools
  • Office hardware
  • Asset-level technology
• Manage access controls, vendor security reviews, and data integrity practices
• Identify system risks and recommend mitigation strategies

Systems & Technologies in Scope

• Property Management: Yardi
• AI & Communications: EliseAI
• Accounting: QuickBooks
• HR SaaS Systems: HRIS, onboarding/offboarding platforms
• BI & AI Tools: Dashboards, analytics, automation tools
• Telephony: Zoom Phone, call routing, call trees
• Collaboration: Google Workspace, Box, Zoom
• Office Technology: Printers, scanners, conferencing systems, Wi-Fi coordination
• Asset Technology: Smart locks, access control, surveillance cameras

Required Qualifications

• 5+ years of experience in:
• • IT systems implementation
• Systems or technical project management
• Multi-system SaaS and hardware environments
• Proven experience managing end-to-end system rollouts
• Strong understanding of integrations, permissions, and data dependencies
• Excellent organizational and stakeholder management skills
• Comfortable operating in a fast-moving, accountability-driven environment

Preferred Qualifications

• Experience in real estate, property management, or multi-site operations
• Hands-on experience with Yardi, EliseAI, HRIS platforms
• Experience supporting onboarding/offboarding workflows
• Familiarity with BI tools (Power BI, Tableau, Looker, or custom dashboards)
• Experience working with vendors, MSPs, or systems integrators

Compensation and Benefits

Pay range: $95K-$110K