Spa Supervisor

About Us:

AIRE Ancient Baths are temples dedicated to the creation of the ultimate relaxation experience, where time does not exist. Inspired by the tradition of baths from ancient Roman, Greek, and Ottoman civilizations, the AIRE Experience always takes place in restored historical buildings in the center of globally acclaimed cities.

At AIRE we are proud to have an international presence with 9 established centers: NYC, Chicago, London, Copenhagen, Barcelona, Sevilla, Almeria, and Vallromanes. We are already looking into the future and moving onwards, with our soon-to-be-opened, Toronto 2025 facility.

We are even prouder of the caring, inclusive, and familiar work environment we have created for all our employees.

Upper East side location:

Located among the high-rise blocks of the Upper East Side of The City That Never Sleeps, a forgotten building that used to be MOMA's art warehouse renovates itself to become an AIRE location with over 9,600 square feet. The old walls breathe the creativity from the thousands of pieces of art that once lived in its interior, through which now flows absolute relaxation, thanks to the baths at different temperatures and the six double massage rooms. The historic construction is also a residential building, making it the perfect opportunity to have relaxation at your fingertips.

The Role:

As a Housekeeping Supervisor at AIRE, you will play a key role in upholding the impeccable standards of cleanliness, organization, and guest care that define our luxury wellness environment. This position offers a meaningful opportunity to lead by example, embody AIRE's values, and contribute to the well-being of both our guests and team members. In this role, you will directly supervise the
Locker Room Attendant team
and lead the
Laundry Attendant team
in delivering excellence.

Key Responsibilities:

Leadership & Operations

• Lead the
  Locker Room Attendant team
  , ensuring exceptional cleanliness, organization, and guest service within all locker room areas.
• Supervise the
  Laundry Attendant team
  , maintaining efficiency, quality, and consistency in all laundry operations.
• Coordinate daily tasks, prioritize responsibilities, and ensure seamless operations across locker and laundry departments.
• Oversee the upkeep of the laundry facility; perform routine cleaning as needed and recommend improvements to enhance workflow.

Standards & Training

• Develop and deliver training to ensure team members uphold AIRE's distinguished service and cleanliness standards.
• Support onboarding of new team members and provide ongoing coaching to promote continuous improvement.
• Review and complete daily operational checklists with accuracy and attention to detail.

Communication & Collaboration

• Maintain strong communication with the Housekeeping Manager, supporting daily operational needs and team management.
• Relay essential information clearly and consistently through designated communication channels.
• Report equipment issues, operational challenges, or team-related concerns to the Manager on Duty and Housekeeping Manager promptly.

Inventory & Administrative Duties

• Monitor inventory levels for locker room and laundry supplies; submit restock requests proactively.
• Provide weekly updates on cleaning lists, inventory counts, linen damage or disposal, and overall operational status to the Housekeeping Manager and/or Director.
• Oversee team workflow, attendance, and overall performance.

Guest Experience

• Ensure all guest-facing areas, including locker rooms, remain pristine, welcoming, and aligned with AIRE's serene and luxurious ambiance.
• Support Locker Room Attendants in delivering warm, attentive service that enhances the guest journey.

Who You Are:

• 1–2 years of experience in housekeeping, spa, hotel, or luxury hospitality environments.
• Previous experience in a supervisory or team lead role.
• Strong attention to detail and commitment to maintaining high cleanliness standards.
• Ability to lead, motivate, and support a diverse team.
• Excellent communication and interpersonal skills.
• Ability to multitask and adapt in a fast-paced, service-focused environment.
• Comfort with physical tasks, including lifting, bending, and extended periods of standing or walking.
• Availability to work evenings, weekends, and holidays as needed.

Why You Should Join Us:

• Pay: $23/hour.
• United Healthcare Insurance: medical (major), dental, and vision.
• PTO (10 days).
• Sick days (7).
• Growth opportunities.
• Life insurance.
• 401K savings plan.
• Commuter Benefits Program.
• Complimentary Bath Experience (once a month).
• Employee Bath Experience discounts (including friends/family).
• Employee Perks Program (TicketsAtWork).
• Employee Referral Bonus Program.
• Employee discounts for Blink Fitness Gyms.
• Team spirit is our greatest asset We are proud to have a welcoming and inclusive work environment where everyone's opinions and backgrounds are heard and respected.