Case Manager

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke HomeCare & Hospice

Pursue your passion for caring with Duke HomeCare & Hospice, which offers hospice, home health, and infusion services across the region, as well as serves as the home forthe Duke Caregiver Support Program. Team members work closely with a patient's physician to provide comprehensive, individualized care in the comfort of their home or at our inpatient hospice facility in Durham, NC.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has registered nurses
• Qualityof Life: Living in the Triangle
• Relocation Assistance (based on eligibility)

Duke HomeCare and Hospice differs from other home health companies in many amazing ways. Please see a list of some of those reasons below:

• No call or weekend requirements
• Manageable territories
• Commitment to safety for both patients and employees
• Mileage reimbursement rate equal to the current federal rate
• Extensive orientation of 20 weeks based on individual needs

Shifts: Monday-Friday- 8 hour days

JOB SUMMARY:

Performs professional nursing care for patients in a primary care setting (the home or alternate site setting) according to nursing practices, agency policies and regulations. Provide nursing services to patients and families in accordance with the scope of the RN as defined by the North Carolina Board of Nursing.

MAJOR JOB RESPONSIBILITIES:

• Plan, provide, supervise and document professional nursing care utilizing the nursing process for patients in accordance with the NC nurse practice act, physician orders and established policies and procedures. Uses professional nursing judgment to individualize the plan of care based on assessment of the patient's baseline needs and response to care.
• Utilize comprehensive assessment skills to plan priorities and to set realistic outcomes; collaborate with healthcare team in the evaluation and cost effectiveness of patient care.
• Assess educational needs of patients/families concerning alterations in health, the disease process, and plan of care.
• Develop and implement an effective discharge plan for patients to begin at the initiation of services.
• Obtain or develop appropriate educational resources for patients/families; plan and implement appropriate educational interventions; evaluate effectiveness and outcomes of patient/family teaching.
• Role model professional nursing through conduct, appearance, communication, mutual respect, ethical decision-making, critical thinking, and problem-solving skills.
• Participate in weekly interdisciplinary team meetings and case conferences, as necessary, to assure appropriate care and service are provided to the patient.
• Maintain up to date knowledge of Medicare/Medicaid/JCAHO standards thru inservices and workshop attendance.
• Assesse the severity of patient symptoms, communicate to the physician and record significant findings, intervenes as appropriate.
• Document care and services provided in accordance with DHCH Policy and Procedures and regulatory standards.
• Complete documentation accurately, timely, concisely.
• Medication reconciliation and education to prevent adverse events and readmission to hospital
• Observe patient's reactions to medications and reports significant incidents to the physicians.
• Communicate regularly with team members, caregivers, and physicians.
• Follow infection control standard precautions and uses personal protective equipment as required.
• Delegate and supervise care given by NCA's/LPN's.
• Develop plan of care for aides, assign care to aides based on the skills of the aide, the availability of the aide for patient care continuity, patient preference (when possible), and other considerations as determined by the patient's care needs.
• Identify personal learning needs and implements corrective action: assists in planning and conducting staff development programs to improve DHCC effectiveness.
• Participate in own professional development by maintaining required competencies, identifying learning needs and seeking appropriate assistance or educational offerings.
• Implement agency policy, procedures and objectives.
• Work closely and collaboratively with agency billing staff to ensure accuracy of billing.
• Maintain confidentiality of employee and patient information.
• Exhibit an attitude which promotes harmony and goodwill in the workplace.
• Display a clean, neat, professional appearance.
• Participate in Performance Improvement Program.
• Promote quality, comprehensive services through a team approach.
• Perform other duties as assigned.

Home Health

• Case manage interdisciplinary team of clinicians caring for patients in the home.
• Complete required OASIS Comprehensive assessments at admission, recertification, Resumption of care and discharge. This assessment determines patient reimbursement for Medicare and other episodic payors and also results in publicly reported patient outcomes and additional