Operations Support Associate

Join Our Team at 1440 Multiversity
1440 Multiversity is a nonprofit philanthropic learning destination nestled in the redwoods of the Santa Cruz Mountains. Every booking serves our community and advances our mission of creating hope for living well . We offer immersive workshops, retreats, wellness programs, and community events that inspire people to Live, Lead, Love, Work, and Wonder more fully.

At 1440, hospitality is more than service - it's Deep Hospitality, an authentic and genuine love for others. Every team member plays a role in shaping meaningful guest experiences while contributing to a mission-driven culture of care, learning, and transformation.

Why Work Here
We believe our employees are our greatest resource. 1440 is proud to be recognized as a Great Place to Work certified organization . When you join our team, you can expect:

Mission-Aligned Culture - Be part of a values-driven nonprofit where your work creates lasting impact.

Competitive Compensation - We offer some of the highest wages in Santa Cruz County, along with a robust benefits package.

Comprehensive Benefits - Health, dental, and vision insurance, life coverage, PTO, paid holidays, retirement savings, and more as requirements are met

Growth & Development - At 1440, you'll grow within a workplace that lives the principles of learning, feedback, and continuous improvement.

Wellness & Nature - Enjoy a 75-acre redwood campus with hiking trails, wellness classes, and shared rituals that support balance and belonging.

Community & Recognition - Staff are celebrated through team events, recognition bonuses, and opportunities to engage in community service projects.

Your Role
As a member of the 1440 team, you will bring professionalism, care, and a commitment to our mission into your daily work. Every role at 1440 supports the guest experience, whether by preparing meals, maintaining facilities, welcoming visitors, or delivering programs.

You'll have the chance to:

• Contribute your skills to a collaborative team that values ideas and feedback.
• Build relationships with colleagues who care deeply about people and purpose.
• Grow personally and professionally through our culture of learning and continuous improvement.
• Work in a beautiful, inspiring environment where your efforts make a tangible difference.

What We're Looking For
We seek individuals who:

• Are motivated by purpose and service.
• Bring a strong work ethic and attention to detail.
• Value teamwork and authentic connection with others.
• Are open to learning, feedback, and growth.
• Want to be part of a mission-driven culture of belonging.

Equal Opportunity Statement
1440 Multiversity provides equal employment opportunities to all employees and applicants. We celebrate diversity and are committed to creating an inclusive environment where everyone belongs. Harassment of any kind is strictly prohibited.

• Delivers exceptional customer service for all customer interactions while maintaining a working knowledge of all product and service offerings and recommends items that are deemed suited to the guests' preferences.
• Forward any concerns, issues, and unique requests that can be addressed by their Supervisor or Manager while maintaining a calm demeanor in a high-volume environment.
• Determines where guests would like to eat their meals and help them get situated.

• Takes food orders and relays orders to the bar, kitchens, or serving counters so they can be filled.
• Maintains a working knowledge of the menu service and provides ingredient details to guests as necessary while asking about dietary restrictions or special requests of guests.
• Records amounts and types of special food items served to customers
• Prepares food items, such as sandwiches, salads, soups, or beverages.
• Carries food, beverage, silverware, or linen on trays or uses carts to carry trays.
• Places food servings on plates and beverages on trays according to the orders and instructions provided with additional accessories such as eating utensils, napkins, or condiments as identified.
• Ensures that trays contain the requested items for each guest.
• Removes trays and stacks dishes for return to kitchen after meals are finished.
• Totals checks, presents them to guests, and accepts