Caregiver Resource Center Supervisor

JOB TITLE: Caregiver Resource Center Supervisor

FLSA STATUS: Exempt

FT/PT: Full-time (35 hours/week)

Are you passionate about supporting the well-being of older adults? Do you want to make a meaningful difference in the lives of the 24,000 individuals we serve each year? If so, North Shore Senior Center could be the perfect place for you We are currently looking for a dedicated Caregiver Resource Center Supervisor to join our team.

As a "Best & Brightest" company to work for, NSSC is a nationally accredited 501(c)(3) nonprofit, committed to enhancing the lives of older adults across a broad spectrum of needs—from those living independently to those needing comprehensive care. Our wide range of services includes specialized dementia care, social services, educational and wellness programs, and volunteer opportunities, all designed to enrich the lives of older adults across the 26 communities we serve.

SUMMARY: The Caregiver Resource Supervisor oversees all activities of the Caregiver Resource Center within NSSC as well as the team of Caregiver Specialists, funded by Title IIIE of the Older Americans Act. The supervisor is responsible for all funded activities provided by the team of specialists, providing outreach and education, and representing NSSC at stakeholder meetings and Forums. The supervisor works closely with the Director of Senior & Family Services and the finance team in the management of the funded program.

DUTIES AND RESPONSIBILITIES:

• Supervises the staff that work in some or all of the following programs: Caregiver Specialists, Grandparents Raising Grandchildren, support groups
• Conducts regular supervision with staff and assists with problem solving
• Interviews, hires, and trains new employees
• Provides quality assurance for all programs within the Caregiver Resource Center
• Supports program growth by conducting outreach in the community
• Conducts educational programs in the community
• Completes annual staff evaluations of supervised employees
• Assures agency participation in Federal and state sponsored training and conformity to policies and procedures
• Represents the agency at meetings and forums in the community
• Collaborates with Director of Senior and Family Services to identify and address unmet needs of caregivers in the community and obstacles to provision of needed services

SUPERVISORY RESPONSIBILITIES:

• Supervises Caregiver Specialists and support groups
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
• Responsibilities include interviewing, hiring, and training employees; planning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems

QUALIFICATIONS:

· Master's Degree (MA, MSW) in social work, counseling, or a related social services field

· LCSW licensure preferred

· Supervisory experience preferred

· Two years of experience in provision of social services to older adults, preferred

· Knowledge of community supportive services

· Other skills required:

o Good interpersonal and organizational skills

o Detail-oriented

o Sensitivity to cultural diversity

o Knowledge of basic computer programs

o Current driver's license and access to a car required

FULL-TIME BENEFITS/PERKS:

• 401(k)
• Employer matched 401(k) retirement savings plan
• Generous paid time off to maintain work-life balance
• Sick Time
• 12 Paid Holidays
• Comprehensive medical, dental, and vision insurance coverage
• Employer Paid Life Insurance
• Short-term Disability Insurance
• Employer Paid Long-term Disability Insurance
• Flexible spending and health savings accounts
• Access to employee assistance programs
• Employee discounts
• Mileage reimbursement
• Professional development opportunities
• Referral bonus program
• Tuition reimbursement
• Diverse and inclusive workplace
• Positive work culture
• Free membership to NSSC Fitness Center

EOE: North Shore Senior Center is an equal opportunity employer; applicants are considered for all positions without regard to race (including traits associated with race including, but not limited to, hair texture and protective hairstyles such as braids, locks and twists), color, religion, sex (including pregnancy, gender identity, and sexual orientation), marital status, parental status, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state or local law.

Job Type: Full-time

Pay: $60, $64,000.00 per year

Benefits:

• 401(k)
• 401(k) 3% Match
• 401(k) matching
• Dental insurance
• Disability insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending