Corporate Wellness Coordinator

Job Title: Corporate Wellness Coordinator

Department: Administration

Reports to: Executive Director

Job Type: Non-Exempt

Arch Amenities Group

Wellness-driven. Hospitality-focused. This position is located in the Wilfred R. Cameron Wellness Center.

Arch Amenities Group is the leading provider of amenity management, consulting, and wellness services for commercial real estate, residential communities, and hospitality properties. Formed through the strategic acquisition of top hospitality and wellness-led providers, Arch brings together decades of experience and forward-thinking innovation to deliver unmatched lifestyle and hospitality experiences.

We partner with owners, operators, and developers to transform spas, fitness centers, meeting and event spaces, pools, clubs, and residential amenities into vibrant destinations that foster connection, wellness, and belonging. Our mission is to create spaces where people thrive.

With a North American footprint, a diverse client portfolio, and a highly trained service team, we help properties unlock the full potential of their amenity spaces by improving satisfaction, increasing retention, and driving ROI through thoughtful programming, operational excellence, and seamless service.

The Arch in our name reflects the connections we build between people and spaces, guests and experiences, and teams and technology. Everything we do is designed to create lasting value and measurable impact.

If you're looking to grow with an organization that leads in hospitality, wellness, and lifestyle services, Arch is a place to do what you love and build a career with purpose. Join the team shaping the future of the amenity experience.

Job Summary: 

The Corporate Wellness Coordinator will oversee all aspects of the corporate services operations, and nutrition department. This role is responsible for ensuring Forbes Five-Star service standards, managing day-to-day operations, developing strategic wellness programming, driving financial performance, and leading a high-performing team.The ideal candidate will be a Board Certified Health Coach.

Key Responsibilities:

Operational Leadership

• Oversee daily operations of the corporate services and nutrition departments.
• Maintain Forbes Five-Star standards across all wellness services.
• Act as primary liaison between corporate clients and the property's General Manager.
• Develop, implement, and maintain standard operating procedures and protocols.
• Coordinate with the property's Director of Engineering to ensure all physical assets are maintained.

Financial & Strategic Management

• Establish, manage, and achieve financial goals, including budget, revenue, and expense targets.
• Monitor and staff to meet operational and budgetary requirements.
• Conduct market analysis to maintain a competitive position in the marketplace.
• Implement sales strategies and set goals for staff.

Guest Experience & Service Excellence

• Ensure exceptional guest satisfaction through personalized service and attention to detail.
• Handle guest inquiries, feedback, and service recovery promptly and professionally.
• Recommend additional services enhance the member experience.

Staff Leadership & Development

• Conduct regular staff meetings, performance evaluations, and training workshops.
• Ensure staff compliance with all licensing, safety, and service standards.
• Foster a culture of motivation, teamwork, and continuous improvement.

Marketing & Programming

• Develop and implement seasonal and monthly wellness programs to drive engagement.
• Create marketing initiatives and promotional campaigns in collaboration with property leadership.
• Represent Arch Amenities Group professionally at property and community events.
• Provide services from the corporate menu in accordance with current licensure and certifications.

Qualifications:

• 3+ years of successful wellness management experience, preferably in a corporate environment.
• Strong knowledge of Microsoft Office Suite.
• Proven leadership skills with the ability to motivate and develop teams.
• Excellent customer service, communication, and organizational skills.
• CPR/First Aid certification required.
• Board Certified Health Coach preferred.
• Ability to work a flexible schedule including nights, weekends, and holidays.

Physical Requirements

• Ability to lift up to 50 lbs and perform duties requiring standing, walking, bending, and reaching.
• Comfortable working in both indoor and outdoor environments.

Essential Function

Seldom

Occasionally

Frequently

Stationary Position -- Sitting or Standing

X

Active Position -- Walking, jogging, running

X

Use of hands/fingers -- Operate, Use, Inspect, Place, Detect, Position, Prepare, activate

X

Climb/Balance -- Stairs, ladders, ropes, equipment, beams

X

Stoop/kneel/crouch or crawl -- Position self, move

X

Talk/hear -- communicate, detect, converse with, discern, convey, express oneself, exchange information

X

See -- Detect, determine, perceive, identify, recognize, judge, observe, inspect, estimate, assess

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or less

X

Carry weight, lift -- Move, transport, position, put, install, remove -- 50 lbs or more

X

Exposure to -- Exposed, work around, chemicals, odors, smells, noise, indoors or outdoors, heat, cool.

X

DISCLAIMER

The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Job descriptions typically change over time as requirements and employee skill levels change. Supervisors may revise and/or add duties to reflect these changes. The Employer retains the right to change or assign other duties to this position.

Arch Amenities Group, LLC is an Equal Opportunity / Affirmative Action employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state or local laws. Arch Amenities Group, LLC is also committed to working with and providing reasonable accommodation to individuals with disabilities. Please let your recruiter know if you need accommodation at any point during the interview process.