Library Systems Administrator

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Specific Duties & Responsibilities:

• Responsible for support and administration for a suite of library systems including Alma/Primo VE, ILLiad, LibApps, OpenAthens, and other related systems.
• Engage in problem solving and workflow assessment in close collaboration with librarystaff from all W&M Libraries as well as our consortia partners (Colonial Williamsburg and Richard Bland College.)
• Keep abreast of proposed, new, and existing functionality to support streamlined workflows and expanded capabilities for administered systems.
• Engage with staff across W&M Libraries and consortia partners to assess needs and priorities, facilitate systems integration projects, and advocate with vendors regarding issue resolutions and feature requests. Demonstrate patience, tact, and collegiality.
• Prepare and maintain reports and statistical data reports for ACRL, IPEDS, and other reports. Provide written reports, assessments, analyses, and documentation as needed and upon request.
• Focus on user experience to inform decision making regarding design and functionality of systems.
• Participate in strategic planning, development of library policies and procedures, and other committees as required.
• Collaborate with campus IT on third-party integrations.

Required Qualifications

• Bachelor's degree or equivalent experience

• Knowledge of relevant metadata standards such as MARC, Dublin Core, XML, and/or OpenURL.
• Experience with web technologies HTML, CSS, and JavaScript and at least one programming language.
• Strong analytical and creative problem-solving skills with the ability to interpret and apply policies and procedures, formulate reasonable options, and recommend solutions.
• Strong interpersonal communication, including customer service, group facilitation, and negotiation skills. Ability to work on a highly collaborative team both in-person and virtually.

Preferred Qualifications

• Experience with providing support and management for ExLibris library services platform Alma and Primo VE.
• Competency and understanding of at least 2 programming languages, with the capacity for learning programming languages quickly.
• Two years' experience in an academic or research institution setting.

Additional Job Description:

This position is open until filled. A resume/CV and cover letter are required and should address why you are interested and how you meet the qualifications. This position requires an on-site presence, with telework possible once per week. We will not sponsor applicants for work visas for this vacancy.

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EEO is the Law.   Applicants can learn more about William & Mary's status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission.