UX Researcher III Job at LeadStack Inc. in San Francisco

LeadStack Inc. is an award-winning, one of the nation's fastest-growing, certified minority-owned (MBE) staffing services provider of the contingent workforce. As a recognized industry leader in contingent workforce solutions and Certified as a Great Place to Work, we're proud to partner with some of the most admired Fortune 500 brands in the world.We have an immediate contract position with our direct client.Title : UX Researcher IIILocation : Remote , USAContract Duration : 7 months (potential to extend)Pay Rate : $70-$75 / hr on w2Description :The User Experience Researcher, through close collaboration with customers, will be a key member of cross-functional teams working to conceive of and shape useful and usable products. The User Researcher's goals are to serve as the primary user advocate on project teams , to inform and inspire those teams with their thoughtful and thorough application of user research , and to help make the overall user experience as easy, intuitive, and effective as possible .Your Impact : A User Researcher provides a continuous cycle of learning from the problem identification phase, through the implementation and execution phases, to market launch and beyond . A successful candidate will apply their extensive knowledge of user research methodologies to create long-term research plans and protocols, collect user data and feedback, and craft clear, concise, and actionable recommendations that balance user needs with business objectives. End-to-end implementation of qualitative and quantitative user-centered research (e.g., user and task analysis, heuristic evaluations, surveys, contextual inquiry, and iterative user testing including formative and summative)Collaborate with Product Management to develop and understand business goals, target personas, user stories and user flowsIdentify the best timing and methodology to meet the business and research goalsDefine discussion topics / questions that will yield actionable feedback that is directly relevant to the goalsCoordinate participant recruitment with Relationship Managers, develop and apply study screener to fill study sessionsDevelop a research plan that outlines the goals & methodologyWrite study protocol that documents the topics / research questions to be covered during sessionsCollaborate with Design and Architecture to ensure appropriate test materials are available (e.g., wireframes, clickable mockups, prototype)Moderate study sessionsAnalyze research data and compile results that summarize participants feedback, identifies themes, and provides actionable product & design recommendations that address both user and business concerns; ensure stakeholders are satisfied with the results and present results to a larger audience as neededWork with Interaction Designers to create conceptual designs based on user research and user storiesMinimum Requirements :5-10 years experience planning, conducting, and reporting on research to produce actionable results that inform product design and developmentAdvanced degree or equivalent in HCI, Human Factors , Cognitive Psychology, or a related fieldExcellent written and verbal communication skillsPortfolio of work samplesPreferred Requirements :Experience working with cross-functional UX design teamsDirect experience with Morae and web conferencing software like Webex for conducting research with remote users preferredExperience with video and visual presentations of research results is a plusExperience with rapid prototyping tools such as Axure is a plusAdditional Notes :An overview of a day for this role : Manage research for a product area focused on Marketing automation tools and AI . Research will span from generative / discovery research to usability testing .Preferred top skill sets : Qual and quant research methods expertiseMust have skills : Excellent stakeholder communication, desk design, storytelling, and expert research skills.To know more about current opportunities at LeadStack, please visit us atCreate a job alert for this searchUx Researcher • San Francisco, CA, United States #J-18808-Ljbffr