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Customer Network ManagerTiro PartnersLondon, England, United Kingdom
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Customer Network Manager

Tiro Partners
  • GB
    London, England, United Kingdom
  • GB
    London, England, United Kingdom
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À propos

Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager Title: Customer Network Manager Location: London (2x per week) Salary: up to £60k+ benefits Sector: IT Consultancy / Technology Services NOTE - THIS IS A 12MONTH FIXED TERM CONTRACT The Opportunity We're working with a well-established IT consultancy that partners with large organisations to deliver complex technology and digital transformation programmes. They are looking to hire a Customer Network Manager. This role is all about building trusted relationships, creating meaningful experiences for senior technology leaders, and strengthening long-term engagement across current and former clients. Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager What You'll Be Doing Build and maintain trusted, one-to-one relationships with senior technology leaders across the UK Design and deliver engaging regional events such as roundtables, dinners, workshops etc Identify engagement risks and proactively re-engage members Collaborate closely with consulting, delivery and marketing teams to ensure alignment Maintain accurate records of engagement and activity using CRM tools What We're Looking For 5+ years' experience in community management/ customer engagement/ relationship management/ customer success/ account management or similar within a B2B environment Proven experience working with senior stakeholders Background in hosting executive-level events Excellent communication and relationship-building skills Nice to Have Background in IT/ Tech/ SaaS/ similar Experience with customer communities, alumni networks or advocacy programmes Familiarity with CRM platforms (e.g. HubSpot) Network Manager/ Customer Success/ Relationship Manager/ Account Manager/ Client Engagement/ Community Manager
  • London, England, United Kingdom

Compétences linguistiques

  • English
Avis aux utilisateurs

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