IT Support Associate

Job Title: IT Support Associate

Location: Skokie, IL (In-Office)

Employment Type: Part-Time

Unity Hospice is a family owned and operated hospice. We are looking for an outstanding IT Support Associate. Our promise to our patients is "We personalize our care and treat you like family". We are dedicated to making our patients final days, weeks and months as comfortable as possible.

The promise to treat everyone like family also flows through the daily work environment, where all employees are part of the Unity family. We offer a workplace that employees are proud to be a part of. Unity Hospice was voted a Chicago Tribune "Top Workplace" by our employees for the last nine years straight

We are looking for exceptional people to join our growing team. People who want to make a difference in the community and in the lives of others. The end of life can be accompanied by feelings of loss and isolation, and the Unity Hospice team is dedicated to ensuring that the transition is filled with dignity, comfort and peace. We are dedicated to doing this not only for our patients, but for their families and loved ones as well.

The success of our company is dependent upon teamwork. Our specially trained team includes doctors, nurses (NP, LPN and RN), social workers, certified nursing assistants, spiritual counselors, therapists and volunteers, just to name a few. The one thing we are missing is YOU – please join us

About the Role

We are looking for a reliable and tech-savvy IT Support Associate to join our team in Skokie, IL. This in-office role is ideal for someone who enjoys helping others, solving technical issues, and maintaining smooth day-to-day IT operations.

Key Responsibilities

• Respond promptly to internal support tickets and troubleshoot hardware, software, and connectivity issues.
• Configure and maintain company devices including desktops, laptops, mobile devices, and peripherals.
• Set up, manage, and troubleshoot user accounts, email, and access permissions across company systems.
• Assist with onboarding and offboarding processes, including device setup and