Infrastructure Engineer

Costco IT is responsible for the
technical future of Costco Wholesale
, the third largest retailer in the world with wholesale operations in fourteen countries. Despite our size and explosive international expansion, we continue to provide a family, employee centric atmosphere in which our employees thrive and succeed.

This is an environment
unlike anything in the high-tech world
and the secret of Costco's success is its culture. The value Costco puts on its employees is well documented in articles from a variety of publishers including Bloomberg and Forbes. Our employees and our members come FIRST. Costco is well known for its generosity and community service and has won many awards for its philanthropy. The company joins with its employees to take an active role in volunteering by sponsoring many opportunities to help others.

Come join the
Costco Wholesale IT family
. Costco IT is a dynamic, fast-paced environment, working through exciting transformation efforts. We are building the next generation retail environment where you will be surrounded by dedicated and highly professional employees.

Infrastructure Engineers
are responsible for providing a reliable, flexible, scalable, secure, and efficient IT infrastructure to meet current and future organizational needs. They have deep knowledge and hands-on experience in enterprise-wide platforms, and solve technical problems while working on technology initiatives. Infrastructure Engineers have strong architectural, leadership, and technical skills. They ensure delivery of high-quality artifacts, define standards and configuration for the IT infrastructure and ensure adherence to these standards. Infrastructure Engineers interact in a highly effective manner with other team members and management, drive innovation, and influence delivery and performance.

The Workplace Services team is pivotal in shaping the digital experience for this vast workforce. We are seeking an experienced Google Workspace Engineer to administer, support, and optimize our core collaboration and productivity suite. This role is critical in supporting a global user base of over 300,000 employees, ensuring seamless, secure, and efficient access to Google Workspace, Smartsheet, and Lucidcharts.

The ideal candidate is a subject matter expert in large-scale Google Workspace environments and has proven experience managing enterprise Collaboration platforms and SaaS applications. The candidate in this role will be responsible for technical administration, Tier 3 support, security policy enforcement, and process automation to enhance employee productivity across our global operations.

If you want to be a part of one of the worldwide
BEST companies "to work for"
, simply apply and let your career be reimagined.

ROLE

• Collaborates with Architects to plan, design, implement, and improve new capabilities, enhancements, solutions and/or platforms.
• Contributes, interprets, and communicates enterprise, technical, project, and operational strategies to the team.
• Ensures that proposed and existing systems are aligned with organizational standards, goals, and objectives.
• Serves as the Subject Matter Expert (SME) and technical engineer for the enterprise collaboration suite, including Google Workspace (Admin Console, Gmail, Drive, Vault, Gemini), Smartsheet, and Lucidchart.
• Leads the day-to-day administration, configuration, maintenance, and architecture of all core collaboration platforms to support a global workforce.
• Designs and executes global rollouts, configuration baselines, and change management processes for new and existing features and tools.
• Implements, maintains, and enforces security controls and governance policies (DLP, data residency, conditional access, SSO/SAML, OAuth) in close collaboration with Information Security, Compliance, and Identity teams.
• Designs and implements secure, efficient collaboration solutions using Google Drive and Docs, including managing API-driven workflows for file storage, sharing controls, and document generation.
• Ensures the platform remains compliant with internal standards, best practices, and relevant regulatory requirements.
• Develops, maintains, and leverages scripting and automation tools (Google Apps Script, Python, PowerShell, GAM) to reduce operational load and enhance service quality.
• Leads the integration of Google Workspace and complementary collaboration platforms (Smartsheet, Lucidchart) with other enterprise systems to create seamless, efficient cross-departmental workflows.
• Leads and supports data migration projects between collaboration platforms (e.g., from M365 to Google Drive).
• Acts as the highest point of technical escalation (Tier 3) for complex or critical issues related to platform functionality, identity, security, or API integrations.
• Leads root cause analysis (RCA) and maintains SLA and incident management processes, including participation in on-call rotations.
• Develops and performs knowledge