Home Infusion Intake Coordinator

Sisu Healthcare Solutions is a privately held infusion therapy company that is dedicated to providing excellent clinical service to our patients, physicians and managed care customers. We provide comprehensive infusion therapy services that include the provision of nutritional, antibiotics, and specialty drugs administered intravenously, including all medically appropriate and necessary supplies. We provide these services and products to patients in the home setting or in our outpatient ambulatory infusion suites.​ Our clinical team of nurses and pharmacists work closely with physicians to develop personalized plan of care and ensure optimal patient outcomes.

Job Description

A Patient Advocate Liaison is responsible for managing new referrals from various referral sources. They complete the patient registration process including benefit verification, prior authorization, documentation, and effective communication internally and externally. Our purpose is to always advocate for our patients by providing an excellent experience from intake to infusion.

Responsibilities:

· Communicating with Hospital Case Manager's via Allscripts, Navi Health, telephone, or email

· Performing verification of insurance Commercial, Medicare, Medicaid, and other lines of business

· Data entry of new patient accounts

· Managing prior authorization submission process through pharmacy and medical plans

· Coordination of new patient care with sales, pharmacy, and nursing team

· Assist patients with various internal and external copay assistance programs and grant programs

· Communicate effectively patient insurance benefits and financial responsibility

· Collect patient out of pocket costs

Requirements:

· Minimum two years' experience in home infusion setting

· Minimum of two years' experience in insurance coverage and prior authorization of infusible drugs

· Knowledge of local and federal insurance regulations and HIPAA

· Strong communication and interpersonal skills

· Ability to multitask

· Ability to work in a team environment

· Ability to adapt to frequent change

· Willingness to learn new functions

Job Type: Full-time

Pay: $ $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid sick time
• Paid time off
• Vision insurance

Work Location: In person