Sr Director, Program Management

Oracle Cloud is the next generation cloud service built from grounds up for the most demanding application requirements with diverse performance, reliability, and governance requirements for a variety of customer use cases. We've focused on security, reliability, scalability, and flexibility to support existing and future enterprise level large and complex deployments while beating industry performance and pricing standards. We are rapidly expanding our footprint and continuously building innovative solutions.

Do you want to be part of a highly technical team helping to establish Oracle Cloud as the leading cloud computing platform for enterprises? Are you passionate about making customers successful?

Oracle Cloud is seeking a leader for the Distributed Cloud busines s. This role has a global responsibility over technical and business programs for Distributed Cloud. A successful leader will have experience in working with geographically separated teams and across multiple engineering divisions. A successful candidate will have a strong passion and extensive background in cloud platforms and program management. Experience in managing cross functional teams in complex technology integration projects is required. Equally important is a proven track record of establishing positive relationships with internal product teams, support organization, external and third parties, and executive stakeholders.

As the Senior Director, you will support Oracle Cloud Infrastructure in creating scalable programs, repeatable processes and will be forward deployed to lead high-visibility special projects across Oracle business units.

• Design and drive programs that support Distributed Cloud and create mechanisms of scale
• Create, implement, and track strategic plans, developing KPIs and success metrics where required.
• Design and drive mechanisms of scale to provide consistent experiences across the product lifecycle
• Identify, drive and track progress of process and tooling improvement initiatives
• Foster a customer-focused data-driven team culture
• Keep your technical skills honed and develop new ones
• Culture and people: Staffing, On-Boarding, and Skilling up new TPMs hires, coaching & Mentoring TPMs in their day-to-day engagement approach

Work with engineering, support, PM teams, and exec management to improve the customer experience. Contribute to a positive team environment and proactively help team members to meet and exceed team goals, quality standards, and product improvement. Review customer feedback on products, investigate possible issues, and take a lead to resolve them in a timely manner.

Basic Qualifications:

An innovative leader who can look beyond the technology stack and passionate about customer

success.

• 8+ years relevant work experience in program and project management
• 5+ years of experience in management of technical, customer facing team
• Bachelor's degree in computer science, Information Technology, Business or equivalent

Preferred Qualifications:

• Prior experience in managing distributed teams
• Prior experience in managing technical programs in hyperscale cloud providers
• Prior experience in driving technical programs related to reliability, scalability and operations
• Strong ability to write concise proposal documents
• Experience with other cloud platform including AWS, Azure, GCP & VMware is a plus
• Excellent analytical, technical, and communication skills