À propos
Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we simplify transportation management for our clients and carriers, handling crucial tasks so they can focus on what they do best. From coast to coast, dock to dock, and across all major transportation modes, Echo connects businesses that need to ship their products with carriers who transport goods quickly, securely, and cost-effectively. Echo is seeking an entry-level Logistics Coordinator to join our growing company and help support our largest transactional accounts. The ideal candidate is a motivated, detail-oriented self-starter with the ability and drive to learn. As a Logistics Coordinator, you will focus on managing the daily operations of some of our key clients. You will be responsible for supporting an account team by collaborating with internal and external partners to ensure we go above and beyond customer expectations. This includes back-end invoice resolution, document collection and verifying timely pick-ups and deliveries. You... Have mastered the art of managing time and accomplishing tasks Are always one step ahead, you know how to identify where help is needed and offer it before you're asked We... Value collaboration, intellectual honesty, go-getters, positive energy and we never stop seeking ways to get better Put our customers' needs into everything we do Responsibilities: Directly support a team of Account Executives and focus on executing tasks that lead to the operational success for each of the accounts managed within the team. Provide operational support for Account Executives by prioritizing between standard daily duties and ad hoc requests. Manage the scheduling of pickup and delivery appointments for client shipments. Assist to resolve Accounts Receivable and Accounts Payable issues. Work with Account Executives to provide world class customer service to clients. Leverage operational support to batch up processes and continually improve the efficiency of overall book of business. Proactively communicate issues to the team. Manage relationships within Echo and with key carriers. Gain competency and adopt Echo's technology to be as efficient as possible. Requirements: High school diploma; 2-year community college or vocational degree 1+ years' experience in customer service or logistics Task oriented, problem solver, and multi-tasker Ability to follow standard operation procedures with little to no oversight Enjoy working in a team environment but follow through on own deliverables on a daily basis Professional, courteous and cooperative Reliable and willing to learn What we offer: Competitive compensation package Medical, Dental, Vision, Disability, Life Insurance, and 401K Advancement Potential Fun and energetic work environment Volunteer opportunities Work environment/physical demands summary: This job operates in an office environment and uses a computer, telephone and other office equipment as needed to perform duties. The noise level in the work environment is typical of that of an office with an open seating floor plan. The employee may encounter frequent interruptions throughout the work day. The employee is regularly required to sit, talk, or hear. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.
Compétences linguistiques
- English
Avis aux utilisateurs
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