Operations / Retail Coordinator

Operations / Retail Coordinator

Location: Winter Garden, FL (On-site)

Reports to: Director of Operations

Hours: 20-30 hours per week

Overview

The Operations / Retail Coordinator plays a critical role in supporting day-to-day operations, keeping inventory, shipping and administrative functions running smoothly, and serving as the communication bridge between HQ and our out-of-state retail stores. This is an execution-focused role for someone who thrives in organization, follow-through and clear communication, ensuring initiatives are completed accurately and on schedule.

Key Responsibilities

Operations Support

• Execute operations projects end-to-end – ensuring tasks are completed on time, with accuracy, and proactively communicating progress and roadblocks
• Coordinate receiving, tracking and organizing inventory across warehouse, office and retail locations
• Manage and prepare product shipments for suppliers/vendors, creative teams, press, influencer and VIP requests
• Organize and maintain the office environment – storage systems, supply organization, cleanliness standards and workspace readiness
• Monitor and place orders for office supplies and operational materials
• Coordinate inbound/outbound freight pickups, deliveries and scheduling with carriers
• Support shipping claims, lost packages research and returns-related requests
• Assist with vendor research, quotes and light procurement tasks
• Maintain operations documentation and checklists, updating processes when needed

Retail Coordination

• Serve as the point of contact for two retail stores – communicating weekly priorities, goals and projects
• Distribute inventory shipment details and ensure products are received, processed and merchandised correctly
• Oversee retail schedules – store staffing calendar, shift confirmations and time-off requests
• Track and communicate weekly store goals, sell-through insights and key performance updates
• Coordinate retail feedback to HQ teams – maintenance needs, merchandising requests, product sell-thrus, customer insights
• Ensure operational consistency in stores – standards, cleanliness, merchandising implementation and back-stock organization
• Support store-level troubleshooting and escalate issues where needed
• Administration
• Prepare weekly status reports on operations and retail follow-ups
• Manage small-to-mid-sized recurring tasks with consistency and rigor
• Handle logistics requests from executives and assist with internal communications
• Support cross-department projects as needed

Required Skills & Traits

• Extremely organized with strong attention to detail
• Proven ability to follow through on assigned tasks without reminders
• Clear communicator – written and verbal – with strong ownership mindset
• Comfortable coordinating across multiple locations and stakeholders
• Hands-on and willing to roll up sleeves for execution
• Ability to prioritize tasks, manage time and maintain structure in fast-changing environments
• Proficiency with Google Workspace, Shopify or similar platforms preferred

Experience

• 2–4 years of experience in operations, retail coordination or administrative roles
• Experience in retail, fashion or consumer goods strongly preferred
• Logistics or inventory experience a plus

Success in This Role Looks Like

• Projects move forward consistently and do not stall
• HQ stays organized, stocked and operational
• Retail stores feel supported, informed and prepared
• Inventory and shipments flow smoothly with minimal errors
• Communication is timely, proactive and reliable

Why Join Ravella?

• At Ravella, we're more than a fashion brand — we're building a community rooted in quality, sustainability, and timeless elegance. This role offers the chance to be part of a fast-growing company while enjoying a great flexible schedule and a collaborative environment.

Job Type: Part-time

Pay: $ $24.00 per hour

Benefits:

• Flexible schedule

Application Question(s):

• This is a very hands-on role — inventory, shipments, organizing, store coordination. What parts of this job description excite you most, and what parts might feel repetitive or unglamorous to you? Describe your level of experience in each of these areas.
• Describe a recurring task or responsibility you owned where mistakes would cause problems. How did you make sure it was always done correctly?
• Why are you a good fit for this role?
• Best phone number and email to reach you.
• What are your pay expectations?
• What times and days are you available to work?

When are you able to start - if selected for this position?

Work Location: In person