IT Support Engineer

Technical Support Engineer

San Francisco

There is no sponsorship available. No agencies or C2C. Please do not submit candidates

Our client, a
global managed services provider
supporting over
250 firms in the banking and finance sector
, is looking for a
Technical Support Engineer
to join their onsite team in
San Francisco
.

You'll play a key role in ensuring the smooth operation of their trading platforms and technology infrastructure, helping non-technical users keep critical systems running flawlessly.

Training will be in Ireland, so a passport is required.

What You'll Do:

• Provide
  onsite technical support
  to clients in a professional, efficient manner
• Troubleshoot and resolve
  technical issues, escalating complex problems when needed
• Implement
  system enhancements and upgrades
  to improve performance and stability
• Carry out
  routine maintenance
  , including software updates and configuration changes

What You'll Bring:

• Bachelor's degree in
  Computer Science, IT
  , or a related field
• 1+ year's experience
  in an onsite technical support role
• Background working a similar role
• Ideally in the financial service industry
• Excellent
  communication and interpersonal skills
• Experience with
  Microsoft 365, endpoint management, device deployment, and Azure
  (a big plus)

To speak in confidence about this opportunity please contact apply via the link

No sponsorship or C2C. No Agencies, please do not submit candidates. Only applicants with full US working rights.