Team Lead

About Us

At Owl Western Pharmacy, we're leveraging 15 years of servicing the Long-Term Care community to pave a future defined by exceptional patient care and simplicity.

We are a closed-door, sterile compounding Long-Term Care Pharmacy servicing Skilled Nursing Facilities and Assisted Living Facilities.

Our Mission : To Navigate healthcare challenges with innovation and clarity, ensuring that every decision and action prioritizes compassionate patient care and customer experience.

Our Goal: Provide our partners with quick, personalized, and cost effective Long-Term Care Pharmacy solutions that help put patient care at the forefront of attention.

Job Overview
We're seeking detail-oriented Pharmacy Data Entry Technician(s) to join our team, who work within our closed-door Long-Term Care Pharmacy.

Our Pharmacy Data Entry Technicians assist in entering prescriptions into the system, verifying details, ensuring compliance with Regulatory Requirements, our Policies and Procedures, and Best Practices, all while working under the Supervision of a Licensed Pharmacist and with oversight of our Chief Compliance Officer.

The Pharmacist Lead Typist ensures that we live up to our values by directing the team and managing workflow according to workflow priorities.

Team Lead Typist acts as a liaison between pharmacists, technicians, and front-end staff to support effective and engaging operations management.

*** REQUIRED***
Licensed Pharmacy Technician in the State of California with a clear license status.

Lead Responsibilities

• Lead and coordinate workflow for pharmacy typists and support staff.
• Assign daily tasks to ensure optimal prescription processing efficiency.
• Oversee training of new team members.
• Provide ongoing coaching, performance feedback, and skills development.
• Serve as a point of escalation for workflow or technical issues.
• Promotes a positive, efficient, and collaborative work environment

Typist Responsibilities

• Process new prescriptions, refills, cycle, and non-cycle medication in the pharmacy management system, with accuracy and in respect to patient HIPPA protected information.
• Verify prescription detail in pharmacy management system for accuracy in usage, patient and Doctor information, and ensure accuracy before printing prescriptions to be filled.
• Inform, and report any issues to on-staff Pharmacist.
• Report any misconduct, suspicious or unethical activities to the Compliance Officer.
• Intake information from referral sources and patients in a professional, knowledgeable, and courteous manner.
• Route patient referrals to the appropriate department or individual(s) in the pharmacy / facility.
• Answer and respond to phone calls from our partnered Skilled and Assisted Living facilities.
• Assist billing department with the verification of insurance coverage for new customers.
• Assist billing department with the re-verification of insurance coverage for current customers
• Communicate with billing department to ensure proper billing to insurance companies, contracts, other third-party payers and patients for all products and services delivered; maintain accurate billing records.
• Participate in surveys conducted by authorized inspection agencies.

Additional note: While this position is primarily focused on prescription data entry, the typist may be cross-trained in filling and dispensing medications to provide support during staff shortages or as operational needs arise.

Professional requirements

• Meets our professional but relaxed dress code and appearance standards.
• Participate in our Continuous Process Improvement Culture by communicating opportunities for improvement.
• Represents the organization in a positive and professional manner within working team, and in customer interactions.
• Always maintains patient confidentiality.

Minimum Qualifications:

• Ability to organize and plan the activities of subordinates, and to delegate appropriately.
• Organizational skills sufficient to maintain consistently accurate records.
• Ability to evaluate options and to make efficient decisions.
• Organizational skills sufficient to maintain consistently accurate records.
• Computer skills that include proficiency with spreadsheets, word processing, and efficient use of the internet and e-mail.

Come join our team where you can make a meaningful impact on patient health outcomes, while developing your skills in a supportive environment.

Schdedule:
05:00 PM - 01:30 AM

Job Type: Full-time

Pay: $ $35.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid sick time
• Paid time off
• Paid training
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person