Design Manager/Project Manager

At Gensler, we design for people. We leverage our global perspective and local presence to innovate at every scale. We're not just designers. We're tinkerers, craftspeople, visionaries, innovators and thought leaders. Our Critical Facilities practice is becoming more diverse as technology advances create market shifts. The industry's next challenges include innovating in urban spaces, creating more energy-efficient operations, and achieving carbon goals.

Your Role  

As a Design Manager , it's your role to lead and deliver a variety of Critical Facilities project types and sizes, through all phases. You will join our team of design thinkers and doers who specialize in helping to tell stories and create experiences in the context of design. As the main point of contact for the client in all work produced, you'll draw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.  

What You Will Do

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities 

• Maintain an awareness of existing clients' business objectives, plans, target audience and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services. 

• Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget 

• Lead and facilitate the overall cross-functional project team 

• Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables, timelines, and visibility against fees throughout the project life cycle 

• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams 

• Prepare and review proposals, contracts, and consultant agreements 

• Manage multiple aspects of client, team, and project coordination, including full documentation coordination with structural, MEP, lighting, AV, landscape, civil, and other consultants 

• Actively take ownership of problems and successful resolution planning in consultation with Practice Area leadership and Studio Director 

• Support and contribute to new business development with both current and potential clients 

• Contribute positively to project reports and staffing meetings with concise and accurate information to continually improve the studio's delivery and financial objectives 

• Review internal project accounting documents and process draft project billing  

• Work with the Design Director and the marketing team to ensure that the project story is documented, and that photography/videography is arranged as needed 

Your Qualifications  

• Design Management and Project Management experience required

• Bachelor's Degree or higher in Interior Design or architecture

• 15+ years of experience

• Registered Interior Designer or Architect

• Strong leadership, organizational, and communication skills.  

• Knowledge and experience in all phases of interior design/architectural projects

• Proven ability to provide excellent client service and