Behavioral Health Tech Lead

At Strive Recovery of Fort Wayne, our Tech Leads play a vital role in supporting daily operations, patient safety, and team coordination. This position is ideal for an experienced Behavioral Health Technician who demonstrates strong leadership skills, reliability, and the ability to support both patient care and operational flow, including transportation needs.

Position Summary

We are seeking a Tech Lead / Primary Driver who will provide direct patient support while also serving as a day-to-day resource for the Behavioral Health Technician team. This role includes acting as the primary driver for patient transports and assisting leadership with coordination, coverage, and accountability during assigned shifts.

The Tech Lead / Primary Driver does not function as a manager but provides guidance and support to ensure smooth unit operations under the direction of nursing and clinical leadership.

Shift: 1st shift 10:00am-6:00pm Monday through Friday

Occasional flexibility may be required based on operational needs.

Job Responsibilities

• Provide direct patient support and maintain a safe, structured, and therapeutic environment

• Serve as a resource and point of support for Behavioral Health Technicians during assigned shifts

• Assist with coordinating daily tech assignments and coverage needs

• Support adherence to facility rules, structure, and expectations

• Communicate unit needs, concerns, and observations to nursing and leadership

• Coordinate and provide training to existing and new behavioral health technicians

• Assist with onboarding and informal mentorship of new technicians

• Respond to incidents and emergencies in accordance with facility protocols

• Document observations, incidents, and interventions accurately and timely in the EMR

Primary Driver Responsibilities

• Serve as the primary driver for patient transports, including admissions, discharges, appointments, and transfers as assigned

• Ensure safe transport practices and compliance with facility transportation policies

• Maintain vehicle cleanliness, safety checks, and required documentation

• Coordinate transport schedules with admissions, nursing, and leadership

• Communicate delays, concerns, or issues related to transport promptly

Benefits

• Competitive salary
• Medical, Dental and Vision plans
• Vacation plan
• Paid Time Off
• Professional growth opportunities
• Regular staff appreciation and recognition

Qualifications

• High school diploma or equivalent required

• Prior experience as a Behavioral Health Technician or similar role required

• Experience in substance use disorder or behavioral health treatment strongly preferred

• Valid driver's license with an acceptable driving record

• Ability to provide leadership and guidance without formal supervisory authority

• Strong communication, organizational, and problem-solving skills

• Ability to remain calm, professional, and patient-focused in high-stress situations

• Reliable attendance and ability to work independently when needed

Strive Recovery is an equal opportunity/affirmative action employer. All qualified applicants are encouraged to apply and will receive consideration for all employment, free from discrimination on the basis of race, creed, color, national origin, age, sex, pregnancy, sexual orientation, gender identity, genetic information, religion, associational preferences, status as a qualified individual with a disability, or status as a protected veteran.