Assistant General Manager

Assistant General Manager

Summary of Position:

The Assistant General Manager plays a key leadership role in bringing our brand new Raleigh location to life. Reporting directly to the General Manager, this leader will immerse themselves in every corner of the restaurant and brewery - learning each position, understanding every system, and helping build a culture that feels welcoming, genuine, and full of energy from day one. The AGM is responsible for driving daily operations, supporting the selection, development, and performance of our team, and ensuring our guests experience the fun, hospitality, and heart that define who we are. This role oversees inventory and purchasing, supports financial performance, strengthens systems, and helps the team deliver smooth, consistent execution. We're looking for a hands-on, people-forward leader who thrives in fast-paced environments, communicates with clarity and positivity, and knows how to balance operational excellence with creating an unforgettable guest experience. If you love developing people, rolling up your sleeves, and being part of building something from the ground up, this role is for you. Must Enjoy the Ride

Duties & Responsibilities:

• Build the Crooked Hammock team & be an effective coach; elevate staff for growth and assist them in reaching goals by establishing performance expectations, providing feedback, & conducting performance reviews as necessary
• Assist with interviewing, hiring, onboarding, coaching & evaluating for growth, and uphold La Vida's values of "How We Roll"
• Conduct orientation, explain the CHB Philosophy, and oversee the training of new employees;
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed, and labor cost objectives are met;
• Ensure team members have the right tools, knowledge and equipment required to do their jobs safely and effectively;
• Make employment and termination decisions including interviewing, hiring, evaluating and disciplining brewery personnel, as appropriate, and in accordance with Company policies, rules, and procedures;
• Provide direction to employees regarding operational and procedural issues;
• Provide strong presence in local community & high level of community involvement by restaurant and personnel;
• Maintains professional and technical knowledge by tracking emerging trends in the industry; attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies;
• Live the brand and be a brand ambassador.
• Oversee and manage all areas of the restaurant, and make final decisions on matters of importance to guest service; ensure positive guest service in all areas, respond to and resolve complaints
• Manage shifts which include: daily decision making, scheduling, planning while upholding standards, product quality and cleanliness.
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs;
• Responsible for ensuring that all financial (invoices, reporting) and personnel/payroll-related administrative duties are completed accurately, on time, and in accordance with company policies and procedures;
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas;
• Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances;
• Responsible for ensuring consistent high quality of food preparation and service.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards;
• Estimate food and beverage cost; estimate food needs, place orders with distributors, and schedule the delivery of fresh food and supplies;
• Ensure that proper security procedures are in place to protect employees, guests and company assets;
• Ensure a safe working and guest environment to reduce the risk of injury and accidents. Completes accident reports promptly in the event that a guest or employee is injured.

Qualifications:

• College degree is preferred. Bachelor of Science degree in hotel/restaurant management is desirable;
• 2-3 years experience;
• A combination of practical experience and education may be considered as an alternative;
• Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports;
• Must possess a valid driver's license and have reliable transportation;
• Must be eligible to work in the United States;
• Must agree to background and credit check;
• Must be ServSafe certified;
• Flexibility of schedule to assume responsibilities as needed, ability to balance personal & professional life;
• Must work nights and weekends;
• Professional appearance, punctual, reliable;
• Hospitality soul;
• Advanced written, verbal, and non-verbal communication skills;
• Well organized;
• Advanced leadership qualities and a desire to improve;
• Proficiency in basic computer applications, word processing, spreadsheet, internet, POS;
• Frequently walk and occasionally bend over, twist, kneel, climb, stoop and crouch.
• This position requires the ability to lift up to 55 pounds and maneuver 170 pounds.

Compensation: This position pays $65,000-$75,000/year based on experience with awesome benefits and employee perks. La Vida Hospitality Group offers unique lifestyle-based benefits geared towards doing what we do best - Enjoying the Ride & Celebrating our Tribe

• Benefits for our salaried team - PTO & vacation, health insurance, & wellness resources
• Unlimited growth potential
• Travel opportunities
• Team events & outings like our recent ski trip to the Poconos
• Local lifestyle perks like paddleboarding & kayaking discounts
• Employee appreciation events & seasonal parties
• Professional leadership development and continuous coaching, training, and mentorship
• Food, beverage & retail discounts

tons more We're firm believers in working & playing hard and we want to find people who share that same passion with us, so if that sounds like your kind of vibe, apply to join our team today