Case Manager

POSITION SUMMARY

The Case Manager serves as the primary contact while youth and family are enrolled in the program. The Case Manager provides youth and family resources, advising, case management, instruction, academic monitoring, mental/behavioral health issues and substance monitoring in both Fort Collins and Loveland. The Case Manager also assesses, plans, implements, monitors and evaluates progress while youth and family are enrolled in the program. A background check is required for this position.

ESSENTIAL DUTIES & RESPONSIBILITIES Other duties may be assigned

• Provide education, advising, and unconditional acceptance, active listening and offering of coping mechanisms
• Knowledge of substance use, mental/behavioral health amongst teenagers
• Provide the youth with the support and advocacy they need to survive their crisis and begin their long-term healing process.
• Identify and refer youth to Larimer County community resources and different types of governmental assistance available for families' experiencing crises.
• Prior experience in classroom instruction and designing lesson plans for classes
• Prior experience in working with parents of adolescence and turbulent teenage years
• Monitor student compliance in school and program non-compliance; determine appropriate course of action and working with school.
• Coordinate and collect data for grants and other reports
• Accurately and consistently enter data into Salesforce for tracking of outcomes
• Assess strengths and needs of youth and families and develop strategies to ensure safe environment
• Works with multiple county and city, school district and law enforcement agencies
• Develop, instruct and evaluate educational classes regarding drug and alcohol, communication, and life skills.
• Conduct pre/post-test assessments
• Consult with the Executive Director on strategies for managing difficult/complex cases
• Attend seminars, conferences, workshops, classes, lectures, etc., as appropriate, to enhance and maintain knowledge of trends and developments in field; review professional journals, attend association and professional meetings; and otherwise maintain contacts with professionals to facilitate exchange of information
• Consult with the Executive Director before making a child protection report
• Coordinate class scheduling, youth enrollment and appointments

MINIMUM QUALIFICATIONS

Education and Work Experience

• A Bachelor's degree in a human development, criminal justice or secondary education and two years related experience or equivalent combination of education and experience.
• Knowledge or experience with at-risk children and youth, including knowledge/experience with mental health, trauma, or substance abuse issues
• Able to use principles, practices, and objectives as related to case management, education, risk assessment, and family crisis intervention techniques.
• Entry level case management techniques including: knowledge of family dynamics, motivational interviewing approaches, influence in changing negative behaviors
• Scope and application of laws (Colorado Children's Code, Volume VII) and regulations pertaining to physical abuse, sexual abuse, neglect, and child welfare.
• Proficient in Microsoft Office Suite applications (Word, Excel, PowerPoint)
• Possession of a valid Colorado Driver's License

Core Competencies

• Demonstrated ability to collaborate with the staff, community resources and partners
• Well-organized and detail-oriented, with strong time management skills
• Problem-solving skills and ability to stay poised under pressure
• Strong interpersonal and communication skills, both verbally and in writing
• Demonstrated commitment to diversity, equity, and inclusion.
• Demonstrated ability to take initiative and work independently

Language

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the public.

Reasoning

Ability to apply common sense understanding and solve practical problems. Ability to deal with problems involving several concrete variables in standardized situations.

Certificates, Licenses, Registrations (if applicable)

None required

PHYSICAL DEMANDS

Position requires the ability to communicate with others through the exchange of information. Requires sitting at a desk for extended durations and frequent and repetitious use of hands, fingers, in the daily operation of office equipment. Position requires occasional standing, walking and reaching with hands and arms. Position must occasionally lift and/or move up to 25 pounds with assistance.

WORK ENVIRONMENT

Typical office environment. The noise level in the work environment is usually moderate and continuous sensitivity of co-workers in proximity required. The employee must be able to complete their work satisfactorily in an environment where there are significant distractions, including but not limited to staff, clients, and vendors walking through and conversing in the area, telephones ringing and conversations carrying over from cubicles, interruptions to answer the telephone or to answer questions from others.

Center For Family Outreach

The Center for Family Outreach was established in December of 2000 as a non-profit organization offering prevention, education and early intervention services for youth ages 11 to 18 and their families. We strive to restore hope and provide opportunities as we strengthen and inspire the youth of Larimer County and their families.

Job Type: Full-time

Pay: From $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending