Executive Director/Administrator

The Executive Director/Administrator is responsible for the overall direction of the day to day operations of the hospice services. He/she is responsible for the employment of qualified hospice personnel; is responsible for the provision of hospice services, directly, and the delegation to and coordination of hospice personnel evaluations; is responsible for establishing standards of care to comply with federal and state regulations and guidelines. The Executive Director/Administrator establishes, implements and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Essential Job Functions/Responsibilities

Operational planning and budgeting.

Ensuring organizational compliance with legal, regulatory and accreditation requirements.

• Assuring that all business conduct is above minimum standards required by law and will not condone any activities that achieve results through violation of the law, unethical business or patient care practices.

Monitoring business operations to insure financial stability.

Evaluating hospice services and personnel using measurable outcomes and objectives.

• Conflict and complaint management and resolution.

• Establishing and maintaining effective, open channels of communication including integration or technology, as applicable. Fosters a no-blame culture that encourages reporting of safety and quality of services issues.

• Ensuring hospice personnel stay current with clinical information and practices.

• Ensuring adequate and appropriate staffing.

• Staff development including orientation, in service, continuing education, competency testing and quality assessment performance improvement.

Ensuring that interdisciplinary care is provided.

Ensuring supportive services are available to personnel. The Executive Director or qualified alternate shall be available on the premises or by telecommunication during normal business hours.

• Ensuring coordination with other departments, services and senior management, as appropriate.

Executive Director/Administrator

• Ensuring staff and organization stay current on national/local hospice issues and trends.

• Ensuring that appropriate service policies and procedures are developed and implemented to accomplish identified outcomes.

• Directing staff in performance of their duties including admission, discharge,