lead bartender

Summary

Welcome to Alila Ventana Big Sur. When you reach the edge of the continent, where the sky, the sea, the mountains and the redwoods all converge, you find a place of unmatched beauty and tranquility. You feel the pull that has drawn artists and thinkers for centuries. And you're enveloped by the same inspiration to discover, (dis)connect and create.

We are looking for colleagues who can quickly perpetuate a culture that embraces great design and superlative service. Our hotel seeks unique individuals who have a passion for exceptional hotel service that is both intuitive and personal, and who best express that belief in an atmosphere of spontaneity and authenticity. At Alila Hotels, a Hyatt Hotels brand, we believe our guests select our luxury resort because of our caring and attentive colleagues who are focused on providing efficient service and meaningful, surprisingly different experiences.

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences.

The responsibilities of the Lead Bartender include, however are not limited to:

• Leadership:
• Mentor and train a team of bartenders, ensuring they provide excellent service, adhere to company policies, and uphold the resort's high standards.
• Ensure operations of the bar run smoothly, efficiently, and in alignment with the resort's standards
• Guest Service & Beverage Creation:
• Prepare and serve a variety of high-quality beverages, including signature cocktails, premium spirits, wines, and non-alcoholic beverages with precision and creativity.
• Engage with guests to provide personalized service, taking note of preferences, making recommendations, and ensuring guest satisfaction.
• Develop and refine the bar's menu, creating unique and seasonal cocktails that align with the resort's luxury brand.
• Bar Operations & Inventory:
• Manage bar inventory, ensuring proper stock levels, and placing orders for liquor, mixers, garnishes, and glassware in collaboration with the Food and Beverage Manager.
• Maintain an organized and well-stocked bar area, ensuring that all supplies are kept in good condition and are easily accessible for staff.
• Monitor and control inventory usage, minimizing waste, and ensuring accurate record-keeping of all beverage-related expenses.
• Conduct regular inventory checks and provide input for budgeting and cost control
• Training & Development:
• Ensure all bartenders are properly trained on the resort's beverage program, including wine pairings, cocktail techniques, and safety protocols.
• Foster a positive, motivating, and team-oriented work environment, encouraging continuous learning and development.
• Health, Safety & Compliance:
• Ensure all bartenders comply with local and resort-specific regulations, including responsible alcohol service, health and safety standards, and sanitation procedures.
• Maintain cleanliness and organization of the bar area, including all glassware, utensils, and equipment.
• Address any safety concerns and report incidents in a timely manner, following proper procedures.
• Collaboration & Communication:
• Collaborate closely with the kitchen and restaurant teams to ensure smooth service during busy times, and that guest requests are fulfilled promptly.
• Maintain clear and open communication with the Food and Beverage Manager and other department leaders to address any operational needs or concerns.
• Assist in hosting and executing private events, cocktail parties, and resort-wide gatherings as needed.

WAGE: The Hourly Range for this position is $17 – 19, plus gratuities and service charge. This is the pay range for this position at Alila Ventana Big Sur reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors including experience, and education.

SHIFT: this position is required to have an open and flexible schedule. It will be expected to work a variety of opening, closing, weekend and holiday shifts.

Hyatt is proud to offer exceptional benefits, which include

• Annual allotment of free hotel stays at Hyatt hotels globally
• Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
• A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption
• Paid Time Off
• Medical, Dental, Vision after 30 days of employment
• 401K with company match after 1 year of employment

Ventana Big Sur colleagues enjoy

• Gas stipend for qualified candidates
• Complimentary daily meal

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Qualifications

• Minimum of 3 to 5 years of experience in bartending, preferably in a luxury resort, fine dining, or upscale hospitality environment
• Extensive knowledge of cocktail recipes, mixology, wine pairings, and beverage trends
• Strong proficiency with bar equipment, POS systems, and cash handling procedures
• Ability to manage inventory, understand ordering processes, and control bar cost
• Ability to lead, motivate, and inspire a team while maintaining a positive and professional demeanor
• Strong customer service skills, with the ability to engage with guests and handle difficult situations diplomatically
• A passion for mixology and hospitality, with a strong understanding of luxury service standards
• Creative, detail-oriented, and innovative with a desire to create unique experiences for guests
• Strong organizational and multitasking abilities in a fast-paced environment.
• Ability to work flexible hours, including evenings, weekends, and holidays

Physical Requirements:

• Ability to stand for extended periods, lift and carry heavy objects (up to 25 pounds), and work in a fast-paced environment.
• Ability to work in various weather conditions and maintain a composed demeanor during busy service periods.

This job description reflects the essential duties and responsibilities of the Lead Bartender role at Alila Ventana Big Sur. The position may evolve over time, and additional responsibilities may be added to meet the needs of the resort and its guests.