Technical Project Manager

About Us:

ProDIGIQ is a technology company that provides innovative products and services exclusively to the

aerospace and defense

industry, including operations management, safety management, lease management, maintenance management, flight operations, flight scheduling, and gate management. We utilize typical web technologies, but the software we build for our clients is anything but typical. We empower our aviation clients, such as Frontier Airlines, Boeing, and

Dallas Fort Worth
International Airport (DFW),
to name a few, with powerful, scalable, and intuitive software solutions that improve the safety, quality, and efficiency of their operations.

The three things that most accurately describe who we are at ProDIGIQ are:

• Camaraderie

• Impact

• Family-Centric Culture

Job Description:

We are looking for exceptional Technical Project Managers to join our growing team in Thousand Oaks, California.

As a Technical Project Manager,

you will drive the full lifecycle of complex client implementations for our aviation-focused SaaS platforms. The role involves close collaboration with engineers, client success specialists, and leadership, while also requiring direct engagement with both technical teams and high-level client stakeholders to translate operational needs into technical solutions. This is not a passive coordinator role – it requires proactive ownership, rigorous execution, and a deep technical grasp of our solutions.

Responsibilities:

• Execute the entire onboarding journey for new clients
• Develop detailed project plans to lead and drive complex projects to completion
• Manage all aspects of the client implementation process and project life cycle
• Collaborate with the Engineering team to scope client requests
• Maintain strong relationships with clients to manage client expectations and ensure client satisfaction
• Manage a portfolio of clients at various stages
• Manage and provide mentorship to a team of Client Success Specialists
• Oversee team performance in meeting goals and expected milestones
• Review and improve processes to ensure effective client implementation and management practices

Qualifications:

• Must be a US Citizen (Due to Government Contract Requirements)
• Minimum 5 years of hands-on experience leading technical software implementation projects
• Proven ability to manage complex client-facing software deployments with concurrent stakeholders
• Able to translate technical requirements into clear project deliverables and vice versa
• Deep understanding of web-based SaaS products, APIs, integrations, and data migrations
• Proven ability to manage multiple concurrent client implementations with competing deadlines while maintaining high-quality delivery across all projects
• Experience managing cross-functional teams including engineering and support roles
• Exceptional written and verbal communication; able to lead client calls, demos, and training sessions
• Comfortable owning high-stakes client relationships and managing demanding client expectations
• Ability to quickly learn technical concepts and communicate complex information effectively