Catering Coordinator

Job Summary
The Catering Coordinator at Tacoverse is responsible for ensuring every catering order is planned, prepared, and delivered with precision, hospitality, and pride. This role supports pre-event coordination, packaging, labeling, on-time delivery, and post-event guest satisfaction follow-up. As a Catering Coordinator, you represent The Tacoverse Standard outside the restaurant—bringing bold flavors and exceptional service directly to our guests.
Key Duties & Responsibilities
Guest Coordination & Order Management

• Serve as the primary point of contact for all catering guests—from initial inquiry to follow-up.
• Confirm catering orders, timing, special requests, and dietary needs.
• Coordinate production timelines and station prep to ensure timely execution.
• Maintain a catering calendar and communicate upcoming orders with management and BOH team.

Order Accuracy & Packaging

• Review all catering build guides to ensure complete and accurate orders.
• Label every item according to Tacoverse standards (including allergens and modifiers).
• Ensure proper packaging, napkin/utensil inclusion, and secure stacking for transport.

Delivery & Setup

• Safely transport catering orders using a personal vehicle when needed.
• Follow all Tacoverse delivery safety, sanitation, and hospitality protocols.
• Set up catering displays per Tacoverse presentation standards, including sauces, chafers, and signage.

Guest Satisfaction & Follow-up

• Ensure on-site guest satisfaction and communicate feedback or issues to the management team.
• Proactively follow up with guests post-delivery for quality checks and future catering opportunities.
• Support the growth of catering through relationship building and brand representation.

Administrative & Operational Support

• Maintain catering forms, logs, invoices, and supply checklists.
• Work with GMs and Shift Leaders to ensure BOH prep and FOH packaging are aligned.
• Track catering supplies and request replenishment as needed (e.g., trays, labels, serving utensils).

Qualifications & Requirements

• High school diploma or equivalent preferred.
• 6+ months of experience in food service, catering, or retail sales strongly preferred.
• Must be at least 18 years old with a clean driving record and reliable personal vehicle.
• ServSafe Certification or ability to obtain within 30 days of hire.
• Professional appearance and commitment to punctuality and organization.

Skills & Attributes

• Detail-oriented and highly organized.
• Strong communication and follow-up skills.
• Ability to represent Tacoverse with professionalism and hospitality off-premise.
• A "Can Do" attitude with strong problem-solving and time management abilities.
• Comfortable using order management systems or catering software tools.

Working Conditions

• Must be able to lift up to 40 lbs and carry items to catering locations.
• Availability on mornings, weekends, or holidays based on catering demand.
• Must maintain a clean and professional vehicle interior and appearance for all deliveries.

Why Join Tacoverse?
We're not just delivering tacos—we're delivering an experience. As a Catering Coordinator, you bring our bold flavors and hospitality to schools, offices, events, and celebrations across your community. It's a role for self-starters who take pride in detail, logistics, and making people happy.
Tacoverse is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all team members.

Qualifications & Requirements

• High school diploma or equivalent preferred.
• 6+ months of experience in food service, catering, or retail sales strongly preferred.
• Must be at least 18 years old with a clean driving record and reliable personal vehicle.
• ServSafe Certification or ability to obtain within 30 days of hire.
• Professional appearance and commitment to punctuality and organization.