Premium Services Supervisor

This is a seasonal leadership position at Six Flags Fiesta Texas in San Antonio, TX. This role offers competitive pay starting at $16/hour and comes with exciting perks, including: Free entry to any Six Flags Park for all employees and a guest with each visit, additional complimentary tickets for friends and family, 25% discount off merchandise for all employees, flexible scheduling and daily and weekly pay available.

The Premium Services Supervisor is responsible for leading a team of attendants to provide outstanding guest experiences. This role ensures seamless operations for VIP Guided Tours, the VIP Lounge, Waterpark Cabanas, Mobility Rentals, and Flash Pass Services . You will train and oversee team members, maintain service standards, and ensure an elevated experience for all premium guests.

• Lead and coach team members to deliver outstanding service in all Premium Services areas.
• Oversee VIP Tours, ensuring guests receive an engaging, informative, and high-quality experience.
• Manage the VIP Lounge by supervising hosts and ensuring top-tier service.
• Oversee Cabana Rentals, ensuring cleanliness, policy adherence, and exceptional guest service.
• Monitor Mobility Rentals, ensuring guests receive proper instructions and equipment is maintained.
• Assist with Retail Sales, including POS operations and upselling premium services.
• Maintain cleanliness and efficiency in all Premium Services areas.
• Resolve guest concerns in a timely, professional manner.
• Ensure compliance with park policies, safety regulations, and guest service standards.