IT Support

Job Title: IT Support Specialist

Location:
Plano, Texas, United States

Company:
AI Technology Company

Daily Responsibilities:

• Provide first-level technical support for employees, including laptops, desktops, mobile devices, and peripherals
• Troubleshoot hardware, software, network, and connectivity issues (Windows, macOS, cloud tools)
• Manage user accounts, access permissions, and security policies across internal systems
• Support collaboration and productivity tools (email, video conferencing, project management platforms)
• Assist with onboarding and offboarding of employees, including system setup and access control
• Maintain IT documentation, asset tracking, and routine system checks
• Coordinate with vendors and internal teams for issue resolution and upgrades

What We Offer:

• Opportunity to work in a cutting-edge AI-driven company
• Competitive salary and benefits package
• Health insurance, paid time off, and holidays
• Exposure to modern cloud, AI, and automation technologies
• Collaborative work culture with learning and growth opportunities
• Flexible or hybrid work options (role-dependent)