Quality Assurance Mgr

PNC

Pittsburgh, Pennsylvania, United States

Pittsburgh, Pennsylvania, United States

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À propos

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Manager within PNC's C&IB organization, you will be based either in Pittsburgh, PA. The position is primarily based in a PNC location. Responsibilities require time in the office or in the field on a regular basis.
• Lead and report on reviews and tests of software systems to ensure compliance with specifications and standards.
• Define, develop, implement, and maintain scalable, reusable test automation strategies.
• Develop and maintain automation frameworks using QFaaS, Karate, and BDD tools like Cucumber.
• Execute functional, regression, system integration, end-to-end, accessibility.
• Create and conduct API requests, collections, and environments in Postman for validation and assertions.
• Collaborate with developers, QEs, and POs to understand requirements and define test scenarios.
• Create and maintain test strategies, test cases, and test result documentation.
• Track and report quality metrics including defect density, test coverage, and execution status using JIRA, X-Ray, and Confluence.
• Participate in Agile ceremonies including sprint planning, code reviews, and retrospectives.
• Integrate automated tests into CI/CD pipelines using Jenkins.
• Mentor QA team members and provide technical guidance.
• Promote best practices in Agile, DevOps, and test-driven development (BDD/TDD).
• Effectively assess and manage risks in alignment with PNC's Enterprise Risk Management Framework.
Required Skills & Experience:
• 4+ years of experience in software quality assurance.
• Proficiency in Java, Python, or JavaScript for automation scripting.
• Experience with Selenium, Junit, Karate, Cucumber, and TestNG.
• Hands-on experience with IntelliJ IDE.
• Proficiency using version control systems like GIT, Bitbucket.
• Strong understanding of MongoDB, SQL, and MySQL for test data validation.
• Familiarity with JIRA for bug tracking and reporting.
• Basic debugging and troubleshooting skills.
• Experience in both manual and automated testing environments.
• Knowledge of performance testing tools and techniques.
*** PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. ***PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description

Manages the development and implementation of plans for inspecting, testing, and evaluating software product functions and features.
Oversee and develop product QA and test plans for each phase of the development cycle.
Plans all resources and schedules for functional and performance QA work. Oversees the selection of the QA and testing tool-kit. Supports the overall QA strategy for the team.
Tracks, reports-on, and works towards improvement of quality assurance metrics, tools, and processes.
Oversees performance of individual team members and team as a whole. Identifies and addresses staff training and development needs.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

PNC also has fundamental expectations of our people managers. As a manager of talent in PNC, you will be expected to:

Include Intentionally - Cultivates diverse teams and inclusive workplaces to expand thinking.
Live the Values - Role models our values with transparency and courage.
Enable Change - Takes action to drive change and innovation that will transform our business.
Achieve Results - Takes personal ownership to deliver results. Empowers and trusts others in decision making.
Develop the Best - Raises the bar with every talent decision and guides the achievement of all employees and customers.

Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred Skills Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability TestingCompetencies Analytical Thinking, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And TestingWork Experience Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. At least 3 years of prior management experience is typically required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.Education BachelorsCertifications No Required Certification(s)Licenses No Required License(s)Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings

Pittsburgh, Pennsylvania, United States

Compétences linguistiques

English

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