General Manager

The General Manager is responsible for the overall success of a Jalapeño Tree restaurant, leading all daily operations with a focus on quality, service, cleanliness, and team development. This includes oversight of front and back-of-house operations, labor scheduling, inventory management, and financial performance.

The GM drives guest satisfaction, ensures consistent execution of Crazy Good Mexican Food, and fosters a positive, inclusive workplace. Responsibilities include training and developing managers and hourly staff, maintaining food safety and sanitation standards, resolving guest issues, ensuring regulatory compliance, and upholding brand standards. All new managers will complete initial training at the Jalapeño Tree in Tyler, TX, before assuming their home store responsibilities.

Experience & Qualifications:

• 2+ years as a General Manager or strong Assistant Manager in a full-service or fast-paced restaurant
• High school diploma or GED required
• Valid driver's license
• Must be at least 21 years old

Skills & Traits:

• Strong leadership, coaching, and team-building skills
• Excellent communication and guest service abilities
• Solid understanding of budgeting, cost controls, and P&L management
• Proficiency with POS systems and Microsoft Office tools
• Self-motivated, dependable, and detail-oriented

Physical Requirements:

• Able to stand, walk, bend, and move at a rapid pace for extended periods
• Able to lift up to 50 lbs and work in hot/cold environments
• Must be able to work 50–55 hours per week, including weekends and holidays

Benefits:

• Health, dental, and vision insurance
• Paid vacation (1 week after 6 months)
• 401(k) Employee Retirement Plan
• Competitive salary and rich bonus structure
• Opportunities for growth and advancement

Join the Jalapeño Tree family as a General Manager and become part of the Pepper Posse We're passionate about delivering Crazy Good Mexican Food in a vibrant, family-friendly environment. We're looking for energetic leaders who value hospitality, quality, and team development—and who can lead a high-performing restaurant where guests and employees thrive.