Associate Communications Manager

Everyone who works with Mercy Health is united under one purpose: to help our patients be well in mind, body and spirit. This drive, along with our history of faith, is a powerful combination. It gives us a shared calling to work toward every day. Join our exceptional team and help us continue to provide the highest quality of health care possible to our communities.

Primary Function/General Purpose Of Position
Create strategic communication approaches that connect more than 60,000 associates to our Mission, Vision, Values and ministry strategy. Elevate our unique story and position BSMH as an employer of choice by bringing to life our global ministry's associate value proposition (AVP) through our associate brand. Leverage associate-centric approaches, storytelling and analytics to create, execute and measure strategic communication that engages and inspires our associates.

Essential Job Functions

• Develop and execute communication strategies that inspire and inform associates, and deliver on our AVP and associate brand, and drive desired outcomes.
• Lead associate communications projects and campaigns. Partner closely with key stakeholders to understand goals, consult on strategic communications approach, develop key messaging, proactively identify communication opportunities and solutions, execute communication plan, and disseminate to targeted audiences.
• Implement ministry-wide message, channel and leader communication strategies.
• Be a subject matter expert for our updated associate brand and carry it through all associate communications to help elevate our AVP and status as an employer of choice.
• Create compelling content and be a subject matter expert for a variety of audiences and channels including intranet, email, social, meetings, videos, blogs, and webinars.
• Support the Marketing and Communications storytelling engine by contributing inspiring associate stories that demonstrate why Bon Secours Mercy Health is a great place to work and grow your career, while serving our patients.
• Ensure all communication and storytelling aligns to visual and written standards using brand and style guidelines.
• Review and analyze key metrics to measure effectiveness and engagement of communications and use results to make data-driven decisions that will strengthen the planning and execution of future projects.

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

Licensing/Certification
None

Education

• Bachelor's degree in Communications, Journalism, Public Relations, Marketing, or Business (required)
• Master's degree in Communications, Journalism, Public Relations, Marketing, or Business (preferred)

Work Experience

• 3 years of relevant experience in Employee, Corporate or External Communications, Marketing or related field (required)
• 5 year of relevant experience in Employee, Corporate or External Communications, Marketing or related field (preferred)

As a Mercy Health associate, you're part of a Mission that matters. We support your well-being—personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What We Offer

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

Benefits may vary based on the market and employment status.
All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team